Q-Soft in Qatar is seeking an experienced Incident Management Analyst to deliver first-line IT support within a large enterprise environment. You will manage incident lifecycles, log and categorize tickets, and coordinate resolutions to maintain service availability.
The role requires strong Microsoft 365, Active Directory, VPN and networking knowledge, 24/7 shift experience, and excellent communication. You will document actions, generate reports, and work with cross‑functional teams to improve #J-18808-Ljbffr
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