Account Manager — Tax, Audit & Compliance

Account Manager — Tax, Audit & Compliance

2-4

Dubai

Full-Time

Company Overview

Finanshels is UAE’s AI-powered finance back office for SMEs. We help founders gain peace of mind, financial clarity, and operational control through technology-driven accounting, tax, and compliance solutions. As a fast-growing fintech company, we are committed to delivering exceptional compliance standards and proactive financial support to our clients across the UAE.

Role Overview

We are looking for a highly responsible and detail-oriented Account Manager to lead our Tax and Audit & Compliance departments. The ideal candidate will be accountable for managing UAE tax compliance, audit coordination, books clean-up engagements, and overall portfolio compliance health.

This role requires strong leadership, ownership mentality, and deep knowledge of UAE taxation and compliance regulations. The candidate will be responsible for ensuring zero-penalty outcomes for clients while building scalable systems, improving team performance, and maintaining high-quality service delivery.

1. UAE Tax Compliance & Penalty Prevention

• Manage and oversee all UAE tax compliance activities including:
  • VAT Filing
  • Corporate Tax Filing
  • Excise Tax Compliance
  • Related FTA obligations
• Ensure timely and accurate submissions across the client portfolio.
• Maintain and monitor a live compliance tracker for all client deadlines.
• Review and approve all high-risk filings before submission.
• Handle:
  • FTA correspondence
  • Tax audits
  • Voluntary disclosures
  • Penalty disputes
• Proactively identify compliance risks and elevate concerns before deadlines.
• Take ownership of compliance quality and ensure penalty-free outcomes.
• Oversee audit and liquidation engagements in collaboration with external audit partners.
• Manage books clean-up engagements from initiation to final sign-off.
• Ensure timely completion of financial reconciliations and audit deliverables.
• Coordinate effectively between internal teams and external audit partners.
• Ensure all deliverables meet Finanshels quality standards before client submission.
• Monitor engagement timelines and ensure SLA adherence.
• Lead and manage:
  • 4 Team Leads
  • Approximately 25 team members
• Conduct:
  • Weekly team reviews
  • Compliance audits
  • Performance discussions
  • Quality checks
• Develop and implement SOPs for all compliance workflows.
• Ensure operational processes are standardized and documented.
• Support hiring, onboarding, training, and employee development.
• Foster a high-performance, accountability-driven culture.
• Build scalable systems that reduce dependency on manual supervision.

4. Client Relationship Management

• Serve as the primary escalation point for key client accounts.
• Communicate compliance deadlines, regulatory updates, and risks clearly to clients.
• Build strong long-term client relationships through proactive support.
• Ensure high levels of client satisfaction and retention.
• Anticipate client compliance concerns before they become issues.

5. Process Improvement & Quality Assurance

• Continuously improve:
  • VAT filing processes
  • Corporate Tax workflows
  • Audit coordination procedures
  • Books clean-up systems
• Implement review mechanisms, quality controls, and compliance checklists.
• Track and report key operational metrics including:
  • Turnaround time
  • Filing accuracy
  • Error rates
  • Penalty incidents
• Identify automation opportunities to improve efficiency and reduce manual effort.

Required Skills and competencies

Technical Skills

• UAE VAT filing and compliance
• UAE Corporate Tax regulations and filing
• FTA audit handling and voluntary disclosures
• Audit coordination and partner management
• Books clean-up and reconciliation oversight
• Knowledge of UAE liquidation processes
• SOP creation and compliance workflow design
• Hands-on experience with:
  • Zoho Books
  • QuickBooks
  • Xero

Leadership & Soft Skills

• Strong leadership and team management capabilities
• Excellent communication and stakeholder management skills
• Ability to work under pressure and meet strict deadlines
• Strong analytical and problem-solving skills
• Ownership mindset with proactive decision-making
• Attention to detail and high accountability
• Ability to build scalable operational systems

Qualifications

Required

• Bachelor’s degree in Accounting, Finance, or a related field
• Minimum 2–3 years of experience in a team leadership role
• Hands-on UAE VAT and Corporate Tax filing experience
• Experience managing teams of 10+ employees
• Experience coordinating with external audit partners
• Familiarity with UAE FTA processes and compliance regulations

Preferred

• ACCA, CPA, CA, or equivalent professional qualification
• Experience in a UAE accounting firm or finance outsourcing company
• Exposure to liquidation and deregistration engagements
• Experience creating and implementing SOPs

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