The After-Sales Manager leads the after-sales function of G Prime Automotive and is accountable for the ownership experience of every customer once their vehicle is delivered. The role oversees service, repair, body shop, warranty and parts activity however it is delivered, whether through the company's own facilities, external service partners or a combination of both, and ensures every customer receives service that meets the standard of the brand. The job holder sets after-sales standards and service levels, owns the financial performance of the function, acts as the final point of escalation for customers, and leads the after-sales team.
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