Job Summary
Synechron is seeking an experienced Agile Coach with expertise in the telecom industry to lead and support our organizations agile transformation initiatives. The role involves guiding teams and stakeholders in adopting and practicing agile methodologies fostering a culture of continuous improvement and embedding agility into business operations. The successful candidate will enable teams to deliver value more effectively while aligning agile practices with organizational goals thereby supporting improved efficiency collaboration and innovation.
Software Requirements
Required: JIRA Trello Microsoft Office Suite (Word Excel PowerPoint)
Preferred: Confluence Miro Collaboration tools (MS Teams/Zoom)
Experience Level: Proficient to advanced in project management and collaboration tools with the ability to tailor tools to team needs
Overall Responsibilities
Facilitate the organizations adoption of agile principles and practices across teams and departments
Coach and mentor Scrum Masters Product Owners and team members on agile methodologies such as Scrum Kanban and Lean
Conduct workshops training sessions and one-on-one coaching to enhance agile maturity and skills
Assess team performance and provide actionable feedback to improve agility and delivery outcomes
Collaborate with stakeholders to align agile processes with organizational objectives and business priorities
Support continuous improvement initiatives by identifying bottlenecks and implementing process optimizations
Facilitate agile ceremonies retrospectives and planning sessions to foster collaboration and transparency
Measure and report on agile adoption success and team performance progress to leadership
Technical Skills (By Category)
Frameworks and Practices: Scrum Kanban Lean (Essential) Scaled Agile Framework (SAFe) LeSS (Preferred)
Tools: JIRA Trello Confluence Miro (Preferred)
Development Processes: Familiarity with software development lifecycle (SDLC) DevOps principles (Preferred)
Industry Standards: Understanding of telecom industry standards and practices relating to IT and software delivery (Preferred)
Programming Languages Databases Cloud Technologies: Not typically required for this role
Experience Requirements
Minimum of 5 years of experience as an Agile Coach or in a similar agile facilitation/mentoring role
Hands-on experience in coaching organizations within the telecom sector or related industries
Proven track record in leading enterprise-wide agile transformations and improvements
Experience working with cross-functional and distributed teams utilizing tools like JIRA and Trello
Demonstrated ability to influence culture change and improve team performance through agile practices
Day-to-Day Activities
Conduct agile assessments and maturity evaluations across teams and functions
Facilitate workshops training sessions and coaching engagements to build agile expertise
Support teams in adopting agile ceremonies artifacts and workflows
Provide ongoing mentoring to Scrum Masters Product Owners and team members
Track and report on agile adoption metrics team improvement and transformation progress
Collaborate with management to identify barriers and implement solutions for agile process adoption
Act as a change agent to foster a mindset of continuous improvement and adaptability within teams
Qualifications
Bachelors degree in Business Administration Information Technology or related field (or equivalent professional experience)
Certified Scrum Master (CSM) ICAgile Certified Professional - Agile Coaching (ICP-ACC) SAFe Program Consultant (SPC) or similar certifications preferred
Commitment to ongoing professional development in agile practices and industry trends
Professional Competencies
Strong critical thinking and problem-solving abilities to address challenges in transformation initiatives
Proven leadership skills with the ability to motivate and influence teams and stakeholders
Excellent communication skills with the ability to articulate ideas clearly to technical and non-technical audiences
Ability to tailor coaching approaches based on team maturity levels and organizational culture
Adaptability to evolving organizational contexts and technological landscapes
Focus on outcomes fostering collaborative environments for continuous learning and improvement
Strong organizational skills to manage multiple coaching engagements and initiatives effectively
S YNECHRONS DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.
All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law .
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