Engagement type: Freelance / contract, 6 months
Reports to: Head of Product and Technology
About the Role
FCM UAE is looking for an AI Specialist for a focused 6-month engagement. The role has two parts: finding and implementing practical automation opportunities using AI tools across our business functions, and training our business leaders and their teams to use AI confidently in their day-to-day work. The goal is measurable productivity gains across Finance, Operations, Sales, HR and IT.
Key Responsibilities
- Review workflows across departments and identify high-impact opportunities for AI and automation.
- Recommend and implement suitable AI tools and platforms for each business function.
- Design and deliver hands-on training for department leaders and their teams on using AI in daily work.
- Build practical AI-driven workflows, prompts, templates and light automations that reduce manual effort.
- Create simple, easy-to-follow guidelines for responsible and effective AI use.
- Track and report the productivity and efficiency gains delivered from each solution.
- Ensure all AI implementations follow appropriate data privacy and confidentiality standards.
- Provide regular progress updates to the Head of Product and Technology.
What We're Looking For
- Proven, hands-on experience implementing AI and automation solutions in a business setting.
- Strong working knowledge of tools such as ChatGPT, Microsoft Copilot, Gemini, Power Automate or Zapier.
- Ability to explain AI concepts simply and confidently to non-technical business leaders.
- Strong facilitation and training skills, comfortable running sessions for senior stakeholders.
- A self-starter who can manage a fixed-term project independently with minimal supervision.
- Experience in travel, hospitality or corporate services is an advantage, though not essential.
- Location: Dubai, UAE, working onsite with our business teams.
- Deliverables: an initial AI opportunity assessment, implemented solutions, training sessions delivered, and a simple AI usage playbook for FCM UAE.
FCM Travel Solutions, UAE
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