Airport representative - meet & greet services

Airport Representative - Meet & Greet Services

Category Logistics, Supply Chain & Procurement

Company - Rafan Group is looking for a professional, well-groomed, and customer-focused Airport Representative to deliver exceptional Meet & Greet services at Hamad International Airport. If you are passionate about customer service, enjoy working in a dynamic environment, and take pride in creating seamless travel experiences, we would love to hear from you.

Location: Doha, Qatar; Company: Rafan Group Key Responsibilities

Welcome and assist arriving, departing, and transit passengers at the airport. Coordinate and deliver Meet & Greet services according to operational requirements. Guide passengers through airport procedures, including check-in, immigration, security, baggage collection, and transfers. Liaise with airlines, airport authorities, chauffeurs, and internal teams to ensure smooth service delivery. Monitor flight schedules and communicate delays or operational changes promptly. Provide professional assistance to VIPs, corporate travellers, families, elderly passengers, and guests requiring special assistance. Handle passenger enquiries and resolve service-related issues efficiently and professionally. Represent Rafan Group professionally while delivering exceptional customer service. Requirements Freshers and candidates with up to 2 years of experience are encouraged to apply. Previous experience in hospitality, customer service, aviation or airport operations is preferred. Excellent communication and interpersonal skills. Fluent in English; Arabic is an advantage. Ability to work flexible shifts, including weekends and public holidays. Strong organisational and coordination skills with the ability to work under pressure. Professional appearance with a customer-focused attitude. Candidates currently residing in Qatar. Why Join Rafan Group? Competitive salary package. Professional and supportive work environment. Opportunities for career growth within a diversified and growing organization. Work with a team committed to delivering exceptional service standards.