We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Arabic (UAE) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
- Edit and review machine-translated customer service content with a high level of accuracy and consistency.
- Evaluate MT output quality and apply severity ratings when required, following project guidelines.
- Produce high-quality human translations as reference data for model training and quality evaluation.
- Follow provided style guides, tone rules, and terminology requirements.
- Identify and report recurring MT quality issues and batch-level trends.
Project details
- Language: Arabic (UAE)
- Content type: Customer service content (general)
- Project duration: Ongoing
- This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
- Hourly rate: $22.69
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