Lead, Product Analytics & Insights
Location: Naperville, IL (Hybrid)
Industry: Home Services / Consumer Services
Salary Range: $139,000 - $150,000 plus excellent benefits
Drive Product Strategy Through Data
We're seeking a highly analytical and strategic Lead, Product Analytics & Insights professional to serve as the primary analytics partner to our Product organization. This is a newly created, highly visible individual contributor role that offers the opportunity to shape how data influences product strategy, roadmap priorities, customer experiences, and business outcomes.
You'll work directly with Product leadership and key business stakeholders, transforming complex data into actionable recommendations that drive decision-making across the organization. This is more than a reporting role. We're looking for someone who can uncover insights, identify root causes, influence stakeholders, and tell compelling stories with data.
If you're equally comfortable diving into Snowflake and presenting strategic recommendations to senior leaders, we'd love to hear from you.
What You'll Do
- Serve as the lead analytics partner supporting Product Management and digital business initiatives
- Own product performance reporting, KPI frameworks, and measurement strategies
- Lead weekly business reviews and communicate performance trends to leadership
- Analyze product, customer, and digital experience data to identify opportunities and risks
- Investigate root causes behind product performance, conversion, engagement, and retention trends
- Develop dashboards, reporting tools, and scalable analytics frameworks
- Partner with Product Managers to define success metrics and measurement plans for new initiatives
- Support experimentation, testing, and optimization efforts
- Leverage Snowflake, Looker, and enterprise data platforms to generate actionable insights
- Present findings and recommendations to executive and cross-functional stakeholders
- Influence product strategy, roadmap prioritization, and business decisions through data-driven storytelling
- Establish best practices and help elevate analytics maturity across the Product organization
What Success Looks Like
- Product teams consistently rely on your insights to guide roadmap and prioritization decisions
- Leadership receives clear, actionable recommendations rather than just reports and dashboards
- Product performance trends, opportunities, and risks are identified early and effectively communicated
- KPI frameworks and analytics processes become more scalable and impactful
- Data-driven decision making becomes embedded throughout the Product organization
What We're Looking For
Required Qualifications
- Strong experience in Product Analytics, Digital Analytics, or a similar analytics-focused role
- Advanced experience with Snowflake
- Experience using Looker and modern business intelligence platforms
- Proven ability to operate independently as a senior individual contributor
- Strong stakeholder management and executive communication skills
- Experience translating analytics into business recommendations
- Demonstrated success influencing decisions through data and insights
- Excellent presentation, storytelling, and communication abilities
Preferred Qualifications
- Experience supporting e-commerce, digital products, or customer-facing digital experiences
- Experience analyzing customer journeys, conversion funnels, and user behavior
- Strong understanding of product performance measurement and experimentation
- Ability to connect analytics findings directly to product strategy and business outcomes
What Makes Someone Successful in This Role
The strongest candidates go beyond building dashboards and reporting metrics. They are able to:
- Tell a compelling story with data
- Explain why trends are happening, not just what happened
- Identify root causes and recommend solutions
- Influence stakeholders at all levels of the organization
- Balance technical expertise with strategic business thinking
- Turn insights into action
Why Join Us?
- Highly visible role with direct exposure to Product leadership
- Opportunity to shape analytics strategy and best practices
- Significant influence on product and business decision-making
- Modern analytics environment featuring Snowflake, Looker, and enterprise data platforms
- Growing Product organization where your impact will be immediately felt
- Collaborative, innovative, and data-driven culture
------------------------------------
Equal Employment Opportunity
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees. We celebrate diversity and are dedicated to fostering an environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. We believe diverse perspectives strengthen our teams, our culture, and our success.