Job Summary
We are urgently hiring 2 Female Arabic Receptionists for a leading high-luxury resort hotel in Al Ain The ideal candidates will provide professional front-desk and guest-service support while maintaining the high standards of presentation communication and hospitality expected within a luxury resort environment
Key Responsibilities
- Welcome and assist guests in a professional and courteous manner
- Manage front-desk enquiries calls and guest requests
- Handle guest check-in and check-out procedures when required
- Provide accurate information about hotel facilities and services
- Coordinate guest requests with relevant hotel departments
- Maintain accurate reception records and documentation
- Handle guest concerns professionally and escalat issues when necessary
- Maintain a professional and welcoming reception area
- Deliver high-quality guest service in line with luxury hospitality standards
Requirements
- Female candidates only.
- Arabic-speaking is mandatory.
- Good English communication skills.
- Previous experience as a Receptionist Front Desk Agent Guest Service Agent preferred
- Hotel or resort experience is strongly preferred.
- Professional appearance and excellent grooming standards.
- Strong customer service and interpersonal skills.
- Basic computer and front-office system knowledge.
- Ability to communicate confidently with guests.
- Flexible to work shifts according to hotel requirements.
- Positive professional and guest-focused attitude.
- Female candidates only.
- Arabic-speaking is mandatory.
- Good English communication skills.
- Previous experience as a Receptionist / Front Desk Agent / Guest Service Agent preferred.
- Hotel or resort experience is strongly preferred.
- Professional appearance and excellent grooming standards.
- Strong customer service and interpersonal skills.
- Basic computer and front-office system knowledge.
- Ability to communicate confidently with guests.
- Flexible to work shifts according to hotel requirements.
- Positive, professional, and guest-focused attitude.
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