Fanatics Momentum is seeking a Customer Service Agent to be the first point of contact for players across our online gaming platforms. You will handle account issues, bonuses, deposits/withdrawals, and gameplay inquiries to ensure a superior customer experience.
In this role you will work in a fast-paced 24/7 environment, supporting multilingual players with English and Arabic. You may engage in live chat, email, and occasional phone interactions while maintaining strict compliance and high CSAT
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