Area Shift Manager, Amazon Logistics

When you join Amazon as an Area/Shift Manager youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands-on role youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your teams approach to drive productivity youll also work closely with your colleagues to address challenges which means no two days will be the same.

Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes

A day in the life
Youll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. Youll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

- completed university degree before the start date OR graduated within the last 24 months
- Experience in written and spoken English and an ability to compose grammatically correct concise and accurate written responses
- Experience in data analysis and reporting

- Bachelors degree or a PhD and experience working for Amazon or any Amazon subsidiary or affiliate
- Experience working with multiple groups of stakeholders
- Experience managing a salaried hourly and agency workforce in a logistics fulfillment last-mile manufacturing engineering production or distribution environment
- Experience working with the MS Office suite (Word Excel Outlook) and/or SQL in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.