Assistant Account Manager- Third Party Sales Channels

JOB PURPOSE:

• Role holder is assigned to achieve growth and sales targets by successfully managing third party vendor relationships.
• Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.

ACCOUNTABILITIES:

Supervision of Subordinates:

• To guide the sales force on policies product features & benefits (conventional & Islamic products) fraud risk code of conduct etc.
• To liaise the cross functional teams incl credit unit.
• Work with Ops Risk & Fraud Risk Team to mitigate risk on program
• Ensure high service levels with companies & internal staff and manage customer complaints within TAT
• Train new sales force on FAB products process & policy
• Preparing newsletter on each company monthly
• Conduct daily meetings with sales team & drive cards productivity
• Work with company owners Sales Managers Team Leaders & sales staff to drive business
• Roll out sales contests to motivate staff & achieve targets
• Set up kiosks in various strategic companies & enhance business
• To ensure quality by monitoring customer recordings on a regular basis
• List companies to generate bulk business for closure by sales staff
• Drive the sales force & generate business from listed companies
• Review Business MIS & share trends with company & staff
• Reduce application returns ensure high approval rates on applications etc

Job Specific Accountabilities:

• Sales Target by Region multi product
• Performance monitoring and Team management
• Customer Satisfaction
• Compliance and standards

Qualifications :

Minimum Qualification

• Bachelors degree in business administration Finance Banking or a related major field of study.
• Minimum 3 years experience in Retail Banking Credit Cards & Loans Sales preferred

Minimum Experience

• Good Product knowledge.
• Excellent communication skills.
• Good understanding of banking industry trends in the local market.
• Good market awareness of product range and pricing.
• Good analytical skills.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Business Development,Customer Service,Revenue Growth,Product Knowledge,Account Management,CRM,Customer Base,New Customers,Territory,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients,Technical Support
Experience: years
Vacancy: 1