The Assistant Banquet Manager is responsible for overseeing all banquet and event operations ensuring exceptional guest experiences in line with Novotel brand standards.
- Plan organize and supervise all banquet events including conferences weddings meetings and social functions.
- Coordinate with Sales Kitchen and other departments to ensure seamless event execution.
- Conduct pre-event briefings to communicate event details service standards and guest expectations.
- Ensure timely setup service and breakdown of banquet venues according to event orders (BEOs).
- Handle guest feedback and resolve issues promptly to maintain high satisfaction levels.
- Lead supervise and motivate the banquet team to deliver high-quality service.
- Recruit train schedule and evaluate banquet staff in line with operational needs.
- Ensure team members are well-versed in-service standards grooming and safety procedures.
- Foster a positive and professional work environment.
- Ensure compliance with hygiene health and safety regulations at all times.
- Maintain cleanliness equipment readiness and proper storage of banquet supplies.
- Enforce company policies brand standards and service excellence guidelines.
- Liaise with clients event organizers and internal stakeholders to ensure requirements are met.
- Review and execute Banquet Event Orders accurately.
- Maintain clear communication between front-of-house and back-of-house teams.
Qualifications :
- Degree or diploma in Hospitality Management or a related field preferred.
- Minimum of 35 years of experience in banquet or event operations with at least 12 years in a managerial role.
- Strong leadership organizational and communication skills.
- Ability to work flexible hours including evenings weekends and holidays.
- Knowledge of food safety standards and event service protocols
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills Administrative Skills,Time Management,Leadership skills,Organizational Skill,Business Process Skill,Reservation Skills,Banqueting Skills,Banquet Operations,Communication,Relationship Management,Quality Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills
Experience: years
Vacancy: 1
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