Assistant Corporate Account Manager

Assistant Corporate Account Manager

Company Overview

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

Department Overview

Corporate Image specializes in elevating brand perception through comprehensive facility and uniform management and enhancing the professional image, ensuring that every aspect of the projects reflects excellence and attention to detail.

Job Purpose

The Assistant Corporate Image Manager plays a key role in supporting the Corporate Image Manager in daily operations and strategic initiatives to uphold and enhance the companys corporate image standards. This position involves shadowing the manager to gain in-depth knowledge of departmental strategies while actively contributing to the seamless execution of day-to-day activities.

The role is responsible for ensuring adherence to uniform standards, grooming policies, and departmental guidelines, fostering a professional appearance and high-quality service across the team. By collaborating closely with the Corporate Image Manager, the Assistant develops skills in planning, communication, and process optimization, serving as a vital link between the team and leadership to strengthen the companys brand identity and image.

Key Responsibilities

Operations Management

• Supervise daily departmental operations, ensuring efficient workflows and strict compliance with corporate image standards.
• Implement and enforce uniform policies, grooming guidelines, and departmental protocols to maintain a professional and consistent image across the organization.
• Ensure the timely completion of projects and tasks, aligning results with the organizations strategic goals and objectives.
• Assist in recruiting, training, and onboarding new team members to ensure seamless integration into the department.
• Lead and support the Corporate Image Department team by fostering collaboration, addressing challenges, and promoting a culture of high performance.
• Provide guidance, mentorship, and training to enhance the skills, professional development, and confidence of team members.
• Act as a key communication bridge between the CEO, Corporate Image Manager, and team, ensuring clarity, alignment, and consistency in objectives.
• Continuously innovate and refine departmental processes, contributing to organizational growth and improved operational efficiency.
• Facilitate collaboration between internal and external stakeholders, driving innovation and ensuring operational alignment.
• Oversee operations in Abu Dhabi by visiting the location physically on a weekly basis to ensure compliance with corporate image standards.
• Stay informed about industry trends and best practices, leveraging insights to propose advanced solutions that elevate brand standards and corporate image.

Administrative Excellence

• Manage the Corporate Image Managers calendar with precision, organizing and scheduling meetings to maximize productivity and efficiency.
• Attend and actively contribute to meetings, documenting key updates and promptly disseminating actionable items to relevant stakeholders.
• Prioritize and streamline tasks, manage correspondence, and optimize workflows to enhance overall managerial efficiency.
• Oversee inventory management, procurement, and stock control activities, ensuring optimal allocation of resources and minimal waste.
• Maintain accurate records and ensure all administrative tasks are aligned with the companys policies and compliance standards.
• Perform regular audits of inventory and operational processes to identify and address discrepancies or inefficiencies.
• Uphold and enforce high-quality standards in all deliverables, ensuring alignment with corporate image objectives and organizational expectations.

Team Support and Problem-Solving

• Offer proactive, hands-on support to team members, ensuring they are equipped with the necessary resources and guidance to excel in their roles.
• Address operational challenges swiftly and effectively to ensure uninterrupted workflows and a positive team environment.
• Act as a reliable resource for resolving issues, leveraging problem-solving skills and innovative thinking to overcome obstacles.
• Promote a collaborative, resilient, and positive work culture by encouraging open communication, mutual respect, and teamwork.
• Mentor and coach team members to foster their growth, enhance their performance, and prepare them for future challenges.
• Monitor team dynamics and provide constructive feedback to optimize individual and collective performance.
• Proactively resolve conflicts and mediate disagreements within the team to maintain harmony and productivity.

Compliance-related duties

• Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
• The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization

Requirements

Education

Bachelors degree in business administration, Hospitality Management, or a related field (preferred).

Certification in Project Management or Corporate Image Management is a plus.

Experience

Minimum 5+ years of experience in operations management, branding, or corporate image-related roles.

Proven track record of managing teams and executing projects successfully.

Skillset

Strong understanding of corporate image and branding standards.

Proficiency in project coordination and multi-location collaboration.

Ability to develop and enforce uniform policies and grooming guidelines.

Knowledge of inventory management and resource optimization.

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