business bay, dubai, United Arab Emirates Unknown Posted Today
Lead the overall Food & Beverage division overseeing the daily operations of restaurants bars lounges in-room dining pool venues and banqueting operations.
Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards.
Develop and execute the departmental business strategy to achieve revenue growth profitability and guest satisfaction targets.
Manage departmental financial performance including budgeting forecasting P&L analysis labor costs payroll food and beverage costs and expense control.
Lead coach and develop Outlet Managers and departmental leaders through performance management succession planning and talent development.
Ensure consistent delivery of luxury service standards through regular operational reviews quality audits and leadership presence across all venues.
Collaborate with the Executive Chef and Beverage leadership to develop innovative menus beverage programs seasonal promotions and lifestyle experiences.
Oversee recruitment onboarding training and employee engagement initiatives to build high-performing teams.
Drive guest satisfaction by actively managing VIP experiences handling guest feedback and implementing effective service recovery strategies.
Monitor outlet performance through KPIs financial reports guest satisfaction metrics and operational audits to identify opportunities for improvement.
Implement revenue optimization initiatives including menu engineering upselling programs promotions and outlet activations.
Ensure compliance with HACCP Dubai Municipality regulations health and safety requirements and company operating standards.
Manage inventory control procurement processes supplier relationships and cost optimization to maximize departmental profitability.
Work closely with Sales Marketing Revenue Management and Events teams to maximize restaurant bar and banquet revenues.
Oversee planning and execution of high-profile events private functions luxury brand collaborations and seasonal activations.
Foster a culture of innovation accountability teamwork and continuous improvement throughout the Food & Beverage division.
Prepare and present monthly business reviews financial reports and operational action plans to the Executive Committee.
Build strong relationships with guests partners and stakeholders to strengthen the hotels reputation as a leading luxury dining destination.
Qualifications :
Bachelors degree in Hospitality Management Business Administration or a related field.
710 years of Food & Beverage leadership experience in luxury or lifestyle hotels.
Proven experience managing multiple F&B outlets and large teams.
Strong financial acumen with experience in budgeting forecasting and cost control.
Knowledge of HACCP food safety and local regulatory requirements.
Excellent leadership communication and problem-solving skills.
Proficient in Opera PMS POS systems and Microsoft Office.
Strong focus on luxury guest service and operational excellence.