Assistant Groups & Events Manager

You will be one of the principal pillars of the hotel passionately and enthusiastically directing day-to-day activities of the groups & events  by driving the business results.  As Assistant  Manager of groups and events  you will be involved in event sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events locally and nationally to promote new business and increase sales for the hotel.

Financial and Revenue Responsibilities

• The Asst Manager Groups & Events will be the main point of contact for the client and the entire event operation (including banquet accounting technical audio visual rooms division and kitchen).
• To communicate effectively with all department within the hotel involved in carrying out the needs of a group / event.
• To coordinate with other departments the needs of a group / event which will directly affect that department (i.e. amenities arrival/departure time deliveries and special meal requirements).
• To maintain the policies set forth in the group sales contract (i.e. deposits cut off dates attrition rooming lists billing instructions).
• To coordinate the sales efforts between events department and catering to ensure proper utilization of function space to yield maximum revenues.
• To have an excellent knowledge of hotel facilities capacities and dimensions of meeting rooms.
• The ability to negotiate & achieve maximum revenue/profit potential while satisfying client needs.
• The ability to develop creative and attractive menu presentations for potential clients.
• To conduct tours of the property with meeting planner and potential clients.
• Demonstrate a very good working knowledge of SOPs standard set-ups floor plans and menus.
• To ensure all information in Opera PMS is accurate including client data activities and events.
• To be familiar with Banquet service standards to better sell the facilities of the Hotel.
• Check function room set up prior to guest arrival ensuring all details are in agreement with clients requirements and hotel standards.
• Responsible to handle all type of events including Corporate Events Social Events Launch events
• Responsible to handle any other tasks assigned in the department which are outside the current responsibilities based on business requirement.
• Demonstrate dedication and commitment to the role.
• Coach Co-Ordinators Executives and Trainees (where applicable)

Administration

• Preparation of BEOs Group Information Sheets Event Amendments and other documentation.
• Complete necessary paperwork upload contracts follow up on payments.
• Prepare and issue Banquet event orders
• Liaise with operating department heads on issues of quality standards in order to continuously meet and exceed guests expectations

Qualifications :

Bachelors degree in any related field
At least one year experience in hotel groups and events
Experience in luxury hotel brands
Passionate seller and  excellent communication skills
Ability to influence and persuade with excellent negotiation skills

Additional Information :

• Luxury Hotel Experience 

Remote Work :

No

Employment Type :

Full-time

Key Skills
Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation
Department / Functional Area: Sales
Experience: years
Vacancy: 1