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Job Description
We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team in Dubai, United Arab Emirates. As a key member of our housekeeping department, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel.
- Assist in managing daily housekeeping operations, including room inspections, public area cleanliness, and inventory control
- Collaborate with the Housekeeping Manager to develop and implement cleaning schedules and procedures
- Supervise and train housekeeping staff, ensuring adherence to hotel standards and safety protocols
- Conduct regular inspections of guest rooms, suites, and public areas to maintain quality standards
- Manage VIP arrivals and special requests, coordinating with the Front Office department
- Monitor and control inventory of cleaning supplies, linens, and guest amenities
- Implement and oversee maintenance and repair programs for guest rooms and public areas
- Assist in budget preparation and cost control measures
- Ensure compliance with health and safety regulations
- Respond promptly to guest inquiries and concerns, maintaining a high level of customer service
- Stay informed about industry trends and innovative cleaning techniques
Qualifications
- Qualification in Hotel Management with a diploma or equivalent certification
- Minimum of 4 years of experience in a similar role within the hospitality industry
- Strong proficiency in Microsoft Office, particularly Excel and Word
- Excellent knowledge of hotel standards, business practices, and housekeeping operations
- Outstanding leadership and team management skills
- Exceptional communication and interpersonal abilities in English
- Proven experience in staff training and development
- Strong problem-solving and decision-making capabilities
- Meticulous attention to detail and ability to multitask in a fast-paced environment
- Knowledge of floral decoration, materials, fabrics, and flooring
- Physical stamina to work across various hotel areas and respond to visual and auditory cues
- Flexibility to work different shifts, including weekends and holidays
- Familiarity with inventory management and budgeting processes
Additional Information
What is in it for you:
- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
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