Assistant Manager - Academic and Student Affairs

Job Title:

Assistant Manager – ASA

Reports to position: Senior Manager – ASA

Location: Hyderabad

Reportees to Position: Senior Associate/ Associate

Band: A4

Job Purpose

Own the end-to-end academic side of course delivery: lead all faculty conversations, convert pedagogy into a robust course outline and course pack plan, steer schedule decisions and evaluation windows, and govern academic compliance (audit/credit, budget review, commercial coordination). The Sr. Associate/Associate partners with you to execute the operational backend.

Job Outline

Faculty engagement & course design

• Staffing check of faculty in Salesforce and confirmation with FAO.
• First outreach and all subsequent faculty communications (requirements, class plan, quizzes, simulations, software).
• Receive and reconfirm the Course Outline ; ensure completeness against CLTE template; coordinate with IAA where required.
• Drive course pack content decisions (cases, simulations, software) and LRC procurement requests.
• Share/confirm textbook choices; ensure licence needs for Faculty & AAs are captured (ops handled by Sr. Associate/ Associate).

Scheduling & governance

• Build the class schedule (with Sr. Associate/ Associate support on personalisation/calendars) and lock evaluation preference windows (mid-term & end-term).
• Decide audit/credit status and note special approvals/exceptions.
• Coordinate with Commercial team on scope/budget assumptions; conduct budget review (tracking handled by Sr. Associate / Associate).

Evaluation & feedback loop

• Communicate evaluation plan; send faculty emails for evaluation windows; share evaluations with Faculty; request ASA feedback from Faculty.

Stakeholder alignment

• Confirm AA allocation with Academic Associate Manager.
• Lead Pre-Term meetings with AAs (delivered jointly with Sr. Associate/ Associate).
• Own final hand-off meeting with AAs (joint).

Quality & systems

• Oversee Zoho updates for milestones; sign-off on Atrium/LMS accuracy and course readiness before go-live.

Job Specification

Knowledge / Education: Bachelor’s/Master’s degree

Specific Skills: Strength in stakeholder management, academic policy, scheduling, and content curation (cases/sims/software).

Tools: Salesforce, Atrium, LMS, Zoho, MS Excel/PowerPoint; strong written comms (faculty-facing).

Desirable Experience: 5-10 years

S.No

Key Responsibilities

% Time Spent

1 Faculty engagement & course design (requirements, outline, cases/sims/software decisions) 35%

2 Scheduling & academic governance (class plan, audit/credit, eval windows, commercial) 20%

3 Faculty communications & evaluation loop (all emails, share results, ASA feedback) 15%

4 Stakeholder alignment (AA allocation, pre-term with AAs, cross-function syncs) 10%

5 Budget review & academic approvals 8%

6 Quality/sign-offs & systems oversight (Atrium/LMS readiness, Zoho oversight) 7%

7 Joint planning & final hand-off to AAs 5%

*Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.*