The Assistant Manager Pool & Beach Bar supports the seamless day-to-day operations of the pool and beach outlet delivering an elevated and personalized guest experience aligned with luxury hospitality standards. This role ensures service excellence operational efficiency and strong team engagement while contributing to revenue growth and brand positioning.
Operations & Service
- Assist in managing the daily operations of the pool and beach bar to ensure efficient and high-quality service.
- Monitor service standards and guest satisfaction resolving issues promptly and professionally.
- Ensure cleanliness hygiene and safety standards are maintained across all areas.
- Support in planning and executing promotions events and seasonal activities to enhance guest engagement.
Team Leadership
- Supervise and motivate the team ensuring productivity and positive morale.
- Conduct daily briefings allocate duties and monitor performance.
- Support recruitment onboarding and training of team members.
- Ensure compliance with grooming service and brand standards.
Guest Experience
- Build strong relationships with guests and anticipate their needs.
- Handle guest feedback and complaints ensuring timely resolution.
- Create a welcoming and vibrant atmosphere in line with the brand image.
Financial & Commercial
- Support in achieving revenue targets through upselling and promotions.
- Monitor costs inventory and stock levels reducing wastage and controlling expenses.
- Assist in preparing reports forecasts and budgets.
- Ensure accurate billing and adherence to cash handling procedures.
Health Safety & Compliance
- Ensure compliance with health safety and food hygiene regulations.
- Maintain awareness of emergency procedures and enforce safety practices.
- Ensure alcohol service policies and legal requirements are followed.
Qualifications :
- Diploma or degree in Hospitality Management or related field.
- Minimum 2-4 years of experience in luxury or upscale Food & Beverage operations.
- Proven experience in pool beach or resort environments preferred.
- Strong knowledge of premium beverage trends service rituals and guest engagement.
- Excellent communication leadership and interpersonal skills.
- Knowledge of POS systems and inventory control.
- Fluency in English; additional languages are an advantage.
Additional Information :
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Key Skills Administrative Skills,Time Management,Listening Skill,Leadership skills,Organizational Skill,Business Process Skill,Customer Services,Reservation Skills,Bar Management,Communication,Relationship Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills
Experience: years
Vacancy: 1