Reporting to the Director Food & Beverage responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in recruiting and training all Outlet Colleagues
- Balance operational administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies practices and promotions
- Have full knowledge of all Outlet menus
- Assist in managing the departmental budget
- Follow outlet policies procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications :
- Graduate with a Degree in Hospitality Management or any related field is an advantage.
- Minimum of two (2) years of fine dining restaurant operations experience in a luxury hotel is an asset.
- Service-oriented high guest service skills talent knowledge and ability to lead colleagues to excellence.
- Strong working knowledge of loyalty programs Opera and MS Office applications.
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
Remote Work :
No
Employment Type :
Full-time
Key Skills Information Systems,Computer Data Entry,ASP.NET,CRM,ACCA,Branding
Experience: years
Vacancy: 1
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