Assistant Security Manager

Job Purpose:

• Support the Associate Director of Security in achieving departmental goals.
• Supervise day-to-day operations resolve issues and ensure compliance with company and legal standards.
• Manage team discipline performance appraisals and HSE responsibilities.

Key Accountabilities:

• Conduct random site inspections (day/night) to ensure performance and compliance.
• Motivate discipline and communicate regularly with team members.
• Investigate incidents and report to SIRA/ASSD.
• Manage administrative dutiesleave planning appraisals and reporting.
• Coordinate with Accounts for payment follow-up and collections.
• Handle client communication and complaints within 24 hours.
• Oversee vehicle and property use by staff.
• Coordinate SIRA/PSBD licensing and training.
• Manage deployment relievers and replacements.
• Conduct customer meetings ensure KPIs and satisfaction.
• Oversee HSE compliance report incidents within 12 hours.
• Ensure site resources (water shade toilets) and accommodation standards.

Detailed Responsibilities:

A. Operations Management

• Plan monthly schedules appraisals and supervisor visits.
• Conduct audits site surveys and risk assessments.
• Ensure continuous improvement in deployment and staff welfare.
  

B. Customer Management

• Schedule regular meetings and ensure zero absenteeism and high satisfaction.
• Seek opportunities for organic growth.
  

C. Administration

• Standardize and deliver monthly reports.
• Oversee invoice documentation and submission.
  

D. Training

• Ensure compliance with SIRA licensing.
• Manage in-house on-site and digital training (via Farnek Buddy).
  

E. Department Monthly Report

• Summarize activities challenges and achievements monthly.

Key Performance Indicators

• Operations Management: 40%
• Customer Management: 20%
• Administration: 15%
• Training: 15%
• Department Report: 10%

Qualifications & Experience

Education: Bachelors degree
Experience: Minimum 6 years in a similar role
Skills & Competencies:

• Strong organizational awareness and professionalism
• Team leadership and operational planning
• Customer service excellence
• Adaptability and effective communication

Key Skills
Business,Criminal Justice,Security Management,Compliance,General Managements,Security Requirements,Security Systems,General studies,Access Control,Safety and Security Management,Security Procedures,Information Security,Risk Assessments,Security Issues,Physical Security
Employment Type : Full Time
Experience: years
Vacancy: 1