Whats on your Plate
- Manage the team of dispatch support leads service providers and
- Ensures that operations shift checklist is completed as required (opening mid and closing).
- Ensures that all techs and internet connection are functioning all throughout the shifts.
- Supervise and lead dispatch team providing training and support as needed.
- Manage the dispatching of orders from operating partners to riders effectively
- Resolves issues arising from orders or deliveries and coordinates with the customer riders and customer service center.
- Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.
- Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.
- Ensures accurate and timely communication between customers riders and dispatchers.
- Ensure that all dispatch activities comply with company policies industry regulations and safety standards.
- reports to kitchen managers all problems that occur during the shift and when possible rectify the problems as it occurs.
- Maintain and manage kitchen performance metrics such as FIR AVTC Vendor Delay Vendor Net Fail.
- Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.
- Ensure compliance with company policies and industry regulations.
What did we Order
- Proficient in basic computer application
- Bachelors Degree graduate in Business Management Logistics or related field.
- At least 5 years experience in dispatch operations or logistics 2 years in supervisory
- role.
- Proficient in basic data gathering and analysis
- Ability to work flexible hours including night weekends and holidays
- Prior experience in cloud kitchen operations as kitchen supervisor / associate supervisor.
Remote Work :
No
Employment Type :
Full-time
Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator
Experience: years
Vacancy: 1
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