Audio Visual (AV) Manager

The Audio Visual Manager is responsible for overseeing all technical aspects of audio visual and multimedia services across the resort. This includes managing AV operations for meetings conferences weddings entertainment and lifestyle events in line with SO/ brand standards. The AV Manager leads a team of technicians ensures seamless event execution and maintains all technical equipment to deliver bold stylish and memorable experiences that define the SO/ brand within the All-Inclusive Collection.

Key Responsibilities

Operations & Event Support

• Manage the setup operation and breakdown of audio video lighting and stage equipment for all events and entertainment programs.
• Partner with the Events Entertainment and Recreation teams to deliver innovative and high-quality guest experiences.
• Provide technical support to clients event planners and internal stakeholders before and during events.
• Maintain detailed event checklists run sheets and ensure timely execution of AV elements.

Equipment & Maintenance

• Oversee the maintenance inventory and storage of AV equipment ensuring all systems are fully operational.
• Implement preventive maintenance schedules and troubleshoot technical issues quickly.
• Research and recommend upgrades or new technologies to enhance the resorts AV capabilities.

Team Leadership

• Lead train and schedule a team of AV Technicians to provide professional high-standard support.
• Foster a collaborative guest-focused culture within the AV team.
• Provide coaching and technical training to upskill the team and maintain service excellence.

Health Safety & Compliance

• Ensure compliance with all safety regulations and brand standards in the handling and installation of AV equipment.
• Monitor the safe use of lighting sound and stage rigging during events.
• Maintain documentation of risk assessments incident reports and compliance checks.

Administration & Budgeting

• Manage AV department budgets including forecasting procurement and cost control.
• Negotiate with external AV vendors and service providers when outsourcing is required.
• Track and report on AV expenses usage and performance metrics.

Qualifications :

• Degree/diploma in Audio Visual Technology Event Production or related field.
• Minimum 35 years of experience in AV management in luxury hotels resorts or large-scale event venues.
• Strong technical expertise in audio systems video projection lighting design staging and multimedia production.
• Excellent leadership organizational and project management skills.
• Strong interpersonal and communication abilities to work with guests clients and cross-functional teams.
• Fluency in English required; additional languages are an advantage.
• Ability to work flexible hours including evenings weekends and holidays.

Additional Information :

What awaits you...

• The opportunity to join an international and innovative and fast-growing group committed not only to building new hotels but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Routing Protocols,SAAS,System Design,Computer Networking,Visio,IP Networking,Autocad,Budgeting,Project Coordination,Document Management,Sales Support,Troubleshooting
Experience: years
Vacancy: 1