Automotive Service Technician - Cars and LCVs Job Snapshot - Role: Automotive Service Technician - Cars and Light Commercial Vehicles - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Vehicle Repair and Maintenance - Experience: Minimum 5 years working on passenger cars and light commercial vehicles, including multi-brand servicing and repairs - Job Type: Full Time - Work Arrangement: On-site Position Overview Al-Futtaim Automotive is looking for an experienced Automotive Service Technician to perform maintenance, servicing and repairs on passenger cars and light commercial vehicles (LCVs) in Dubai, United Arab Emirates. The role covers multiple vehicle makes and models and requires the ability to independently complete routine servicing, mechanical repairs, component replacement and basic diagnostic inspections. Typical assignments include oil changes, tyre replacement and balancing, puncture repairs, brake replacement and air conditioning re-gassing. Reporting to the Service Supervisor, the technician will work in a busy automotive service environment where efficient job execution, technical accuracy and customer satisfaction are essential. The successful candidate must have at least five years of relevant experience, including work in a multi-brand automotive service center, and demonstrate a strong understanding of core vehicle systems.
Job Details - Country: United Arab Emirates - City: Dubai - Industry: Automotive - Function: Vehicle Repair and Maintenance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site
What You Will Do
Vehicle Maintenance and Servicing
- Perform maintenance and repair work on passenger cars and light commercial vehicles of different makes and models.
- Complete routine oil changes and scheduled vehicle servicing.
- Carry out tyre replacement, wheel balancing and puncture repairs.
- Inspect and replace brake components as required.
- Perform general mechanical repairs and component replacement.
- Complete vehicle air conditioning re-gassing.
- Follow applicable company, dealer and manufacturer service standards.
- Ensure assigned maintenance activities are completed accurately and efficiently.
Diagnostics and Vehicle Inspections
- Conduct basic diagnostic checks to identify mechanical and electronic vehicle faults.
- Use intelligent testers, scan tools and other approved diagnostic equipment.
- Perform electronic vehicle inspections and assess reported technical concerns.
- Apply systematic troubleshooting methods to identify the causes of vehicle problems.
- Complete electronic vehicle health checks (EVHC) and identify additional maintenance or repair requirements.
- Report additional work identified during inspections through the appropriate service procedures.
Repair Documentation and Customer Estimates
- Complete vehicle inspection check sheets and relevant service documentation.
- Maintain accurate vehicle write-ups on repair orders.
- Record completed work and identified technical concerns clearly.
- Prepare repair and service estimates for customers.
- Communicate additional repair requirements identified during vehicle inspections.
- Ensure repair orders contain the information required to support accurate service records.
Tools, Equipment and Parts Control
- Maintain tools and equipment assigned to the individual company vehicle according to company standards.
- Handle special service tools correctly and responsibly.
- Use appropriate equipment for vehicle servicing, inspections and repairs.
- Maintain good housekeeping standards in the workshop and assigned work areas.
- Manage parts inventory carried in the work vehicle.
- Arrange the return of unused parts according to established procedures.
- Keep tools, equipment and work areas organized to support safe and efficient operations.
Repair Quality and First-Time Fix Performance
- Follow the Fix It Right First Time approach when diagnosing and repairing vehicles.
- Aim to achieve zero repeat repairs through accurate troubleshooting and quality workmanship.
- Conduct final vehicle inspections after completing maintenance or repair work.
- Perform appropriate quality testing to verify completed repairs.
- Ensure servicing and repairs meet applicable company and manufacturer standards.
- Address identified technical concerns before completing assigned jobs.
- Contribute to customer satisfaction through dependable repair quality and professional service.
Workshop Health, Safety and Environmental Practices
- Maintain safe working practices during all servicing and repair activities.
- Follow company health and safety requirements when handling vehicles, tools and equipment.
- Keep the working environment clean and organized.
- Handle special tools and automotive components safely.
- Apply appropriate environmental controls when working with hazardous substances.
- Manage materials such as engine oil and brake fluid according to relevant safety and environmental procedures.
- Maintain awareness of personal safety and the safety of colleagues and customers.
Productivity and Time Management
- Meet assigned workshop productivity and efficiency targets.
- Organize daily work to complete scheduled servicing and repair assignments.
- Manage time effectively during each job.
- Maintain punctuality and follow assigned work schedules.
- Balance efficient job completion with technical accuracy and quality requirements.
- Support workshop performance through consistent productivity and reliable service delivery.
Required Qualifications
Education
- Trade Certificate or Diploma in Mechanical Engineering, Automobile Engineering or a related automotive technical discipline.
Professional Experience
- At least 5 years of experience servicing and repairing passenger cars and light commercial vehicles.
- Proven ability to independently perform vehicle servicing, mechanical repairs and component replacement.
- Experience working in a multi-brand automotive service center is mandatory.
- Practical experience identifying basic mechanical and electronic faults.
- Familiarity with automotive maintenance procedures and manufacturer service standards.
Driving License
- A clean UAE driving license is preferable.
Technical Skills and Competencies
Vehicle Systems and Mechanical Repairs
- Expert understanding of core automotive vehicle systems.
- Strong practical knowledge of passenger car and light commercial vehicle maintenance.
- Ability to complete routine servicing and mechanical repairs independently.
- Competence in component replacement and general automotive maintenance.
- Familiarity with brake servicing, tyre maintenance and air conditioning re-gassing.
- Understanding of vehicle inspection and repair quality requirements.
Diagnostic Capabilities
- Basic diagnostic skills for mechanical and electronic vehicle faults.
- Ability to use intelligent testers and automotive scan tools.
- Practical troubleshooting and fault identification skills.
- Ability to conduct electronic inspections and identify additional repair requirements.
- Commitment to accurate diagnosis and minimizing repeat repairs.
Workshop and Operational Skills
- Ability to meet established productivity and efficiency targets.
- Strong time management and punctuality.
- Responsible handling of tools and service equipment.
- Understanding of automotive parts inventory and returns procedures.
- Awareness of workshop safety and environmental requirements.
- Ability to complete repair orders and inspection documentation accurately.
- Commitment to maintaining a clean and organized working environment.
Communication and Customer Service
- Good written and verbal English communication skills.
- Ability to explain complex vehicle faults to customers when required.
- Arabic or other language skills are an advantage.
- Ability to communicate effectively with the Service Supervisor and workshop colleagues.
- Customer-focused approach to maintenance and repair activities.
- Commitment to delivering quality workmanship and supporting customer satisfaction.
Working with the Service Team
The Automotive Service Technician will report to the Service Supervisor and work in a busy workshop environment. The position involves diagnosing basic vehicle faults, completing scheduled maintenance and performing repairs according to dealer and manufacturer standards. The technician will be expected to work independently on assigned servicing tasks while coordinating with the supervisor and other workshop personnel when additional technical attention is required. Accurate fault identification, efficient use of working time and consistent repair quality will be important to the team 's overall performance.
Performance and Quality Expectations
Al-Futtaim Automotive places importance on completing repairs correctly, maintaining productivity and delivering a positive customer experience. The successful candidate will contribute by:
- Completing assigned servicing and repair work to required technical standards.
- Applying accurate diagnostic and troubleshooting methods.
- Working toward zero repeat repairs.
- Conducting final inspections and quality checks.
- Meeting assigned efficiency and productivity targets.
- Maintaining accurate service documentation.
- Following workshop safety and environmental procedures.
- Managing tools, equipment and parts responsibly.
About Al-Futtaim Automotive
Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group, with a presence across 10 countries in the Middle East, Asia and Africa. Its principal business activities include automotive distribution, manufacturing, leasing and aftersales services. The division represents internationally recognized automotive brands, including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. Al-Futtaim Automotive offers a broad range of mobility products and services, covering passenger cars, SUVs, electric vehicles, high-performance motorcycles, commercial vehicles and industrial and construction equipment. The business focuses on innovation, service quality and customer experience, serving individual motorists, fleet operators, contractors and other commercial customers. Supported by a team of approximately 9,000 colleagues, Al-Futtaim Automotive provides opportunities for technical professionals to develop their capabilities within a diversified automotive business. The wider Al-Futtaim Group was established in the 1930s and is headquartered in Dubai. Its operations span automotive, financial services, real estate, retail and healthcare across more than 20 countries. The Group is guided by its values of Respect, Excellence, Collaboration and Integrity.
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