Experience -
3–5+ years of experience in Knowledge Management, Technical Writing, Content Strategy, or B2B Digital Transformation (Telecommunications, Technology preferred).
Proven track record of executing knowledge base migrations, taxonomy design, and content structured for omnichannel distribution.
Proven track record in AEO and GEO, with a strong understanding of content formatting (Q&A syntax, conversational phrasing, clear semantic structures) that triggers AI engine citations.
Hands-on experience with modern Knowledge Management Systems (KMS), CMS platforms, and AI/Conversational UI platforms.
Strong understanding of how generative AI, vector databases, and agentic workflows consume unstructured data.
Exceptional technical writing skills with an ability to translate complex B2B telecom solutions (e.g., "Enterprise Connectivity, IoT, Cloud, Cybersecurity") into simple, actionable content.
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