The B2B Sales Executive role is to develop and manage relationships with SOHO customers. The successful candidate will be responsible for driving sales growth, achieving revenue targets, maintaining a healthy sales pipeline, and delivering exceptional customer service.
Key Responsibilities
- Develop and maintain strong relationships with SOHO customers to drive business growth.
- Generate and manage a robust sales pipeline, providing weekly forecasts against monthly revenue targets.
- Identify opportunities for upselling and cross-selling products and services.
- Conduct regular customer visits and maintain accurate records within the CRM/SFA system.
- Prepare and update daily sales reports, customer interactions, and business closures.
- Follow up with internal teams to ensure timely processing and closure of customer requests.
- Monitor market trends, competitor activities, and customer feedback to support business development initiatives.
- Consistently achieve or exceed assigned sales targets and KPIs.
Requirements
Education
- High School Diploma or equivalent required.
- Bachelor's Degree in Business Administration, Marketing, Sales, or a related field is preferred.
Experience
- Minimum 3 years of experience in direct sales, B2B sales, or customer-facing roles.
- Proven track record of achieving or exceeding sales targets.
- Experience in customer service and managing customer relationships.
- Familiarity with CRM systems and sales reporting tools.
Technical Skills
- Strong product and service knowledge.
- Proficiency in consultative selling, upselling, and cross-selling techniques.
- Experience using CRM and sales tracking systems.
- Understanding of pricing structures, promotions, and market trends.
- Ability to prepare accurate sales reports and forecasts.
Soft Skills
- Excellent communication and interpersonal skills.
- Effective problem-solving and conflict-resolution abilities.
- Results-driven with a commercial mindset.
- High level of attention to detail and organizational skills.
- Ability to work independently and collaboratively within a team environment.
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