TMC Middle East is looking for a Back Office Operations Subject Matter Expert to join a leading financial institution in Doha, Qatar. This is a senior opportunity for a banking operations professional who thrives at the intersection of process excellence, regulatory compliance, and digital transformation. If you bring deep SME expertise across core back-office functions and want to drive meaningful operational change, we want to hear from you.
- Own end-to-end back-office domains including payments, trade finance, treasury settlements, and reconciliations, designing improved workflows and driving straight-through processing via RPA and automation
- Represent Operations in core banking migration and digital transformation projects, authoring BRDs, supporting UAT, and coordinating with IT and vendors
- Ensure adherence to QCB regulations, AML/KYC requirements, AAOIFI standards for Islamic products, and internal control frameworks including maker-checker governance
- Define and track KPIs and SLAs, and develop and maintain SOPs, process manuals, and desk procedures
- Coach operations staff and serve as the senior escalation point for complex exceptions and cross-functional issues
- 8–12+ years in banking operations, with at least 3 years in a process lead, SME, or process improvement capacity
- Hands-on experience with a major core banking platform such as Temenos T24, Oracle Flexcube, Finacle, iMAL, or Path Solutions ETHIX
- Working knowledge of SWIFT messaging standards including MT/MX and ISO 20022
- Ability to produce process maps (Visio, BPMN) and formal business analysis artifacts including BRDs and UAT plans
- Islamic or GCC banking background and relevant certifications (CIPA, Lean Six Sigma, CBAP, CAMS) are a strong advantage
This role is strictly Onsite in Doha.
Notice Period: Immediate joiners are preferred. Candidates with a notice period of up to 30 days are welcome to apply. Those with a longer notice period should not apply at this stage.
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