We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our team in Rixos Bab Al Bahr. As an Outlet Supervisor you will play a crucial role in ensuring smooth operations and exceptional customer service in our food and beverage outlet.
- Oversee daily operations of the food and beverage outlet ensuring high standards of service and customer satisfaction
- Train motivate and supervise staff to maintain excellent performance and adherence to company policies
- Monitor and maintain quality control for all food and beverage items served
- Handle customer inquiries feedback and complaints promptly and professionally
- Manage inventory place orders and control costs to meet budgetary goals
- Ensure compliance with health safety and hygiene regulations
- Collaborate with kitchen staff to maintain menu quality and consistency
- Prepare staff schedules and manage time-off requests
- Conduct regular staff meetings to communicate updates and address concerns
- Assist in implementing marketing initiatives to drive sales and customer loyalty
- Perform administrative tasks such as reporting record-keeping and cash management
Qualifications :
- Proven experience in restaurant or food and beverage outlet operations with at least one year in a supervisory role
- Strong leadership skills with the ability to train motivate and manage a team effectively
- Excellent customer service skills and a passion for delivering exceptional dining experiences
- Thorough knowledge of food and beverage service standards and practices
- Understanding of health safety and hygiene regulations in the food service industry
- Strong problem-solving abilities and decision-making skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office applications (Word Excel Outlook)
- Ability to work efficiently in a fast-paced high-pressure environment
- Flexibility to work various shifts including evenings weekends and holidays
- Fluency in English; knowledge of Arabic is a plus
- Relevant education in Hospitality Management or a related field is preferred
Remote Work :
No
Employment Type :
Full-time
Key Skills Commissioning,Bricklayer,Bar Management,Cafe,Customer Support
Experience: years
Vacancy: 1
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