Barista

Job Purpose

To prepare and serve high-quality coffee beverages and light refreshments while providing excellent customer service and maintaining hygiene and cleanliness standards

Key Responsibilities

• Prepare and serve coffee espresso cappuccino latte tea and other hot and cold beverages
• Operate and maintain coffee machines grinders blenders and other beverage equipment
• Ensure consistency in taste presentation portion and quality
• Take customer orders accurately and provide friendly and efficient service
• Handle cash POS transactions when required
• Maintain cleanliness and hygiene of the counter equipment utensils and work area
• Monitor stock levels of coffee milk syrups cups and other supplies and report shortages
• Follow food safety hygiene and health safety procedures at all times
• Assist with preparation and serving of pastries sandwiches and other light food items when required
• Maintain proper storage and handling of ingredients
• Handle customer requests and complaints professionally

Qualifications

• High school education or equivalent preferred.
• Previous experience as a Barista in a café, restaurant, hotel, or catering operation.
• Good knowledge of coffee preparation and beverage service.
• Basic knowledge of food safety and hygiene standards.
• Good communication and customer service skills.
• Ability to work under pressure and in a fast-paced environment.
• Willingness to work shifts, weekends, and public holidays as required.

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