Description
Role :Relationship Manager
Location : Dubai
Role Purpose:
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship identify further opportunities for x-sell and improve service
Key Accountabilities of the role
- Revenue:
- Expenses:
- Net Income:
- Assets:
- Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conduct
- No of valid customer complaints Percentage of Delinquent customers No. of customer exits due to Financial Crime Compliance reasons
Specialist Skills / Technical Knowledge Required for this role:
- Good knowledge of ADIBs Business Banking products & services
- Experience of credit analyses.
- Good knowledge of ADIBs Operational Policies & Procedures
- Proficient in credit appraisal techniques including credit risk business & financial analysis.
- Knowledge of Business Relationship Management.
- Fair Knowledge of UAE banking practices regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- General awareness of competitors in the local market
- Excellent knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
- Excellent Communication Skills
Required Experience:
Manager
Key Skills Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry
Employment Type : Full Time
Experience: years
Vacancy: 1
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