Bilingual Recruiter

About the Company

Proman Staffing is a member of the Proman global family of companies, and a leading providerof temporary staffing throughout the Southeast, Central South, Midwest, and Eastern UnitedStates. Proman Staffing has created a strong reputation providing industrial staffing services fora wide variety of businesses. Our success is our ability to incorporate top performance teams atour locations with a focus on the industrial sector of the market. We are a global companyproud of our family culture of working as one team for our customer’s advantage.

About the Role

The Recruiter will assist walk-in applicants with completion of job applications and relateddocuments along with conducting group orientations prior to placement by recruiting staff. Furthermore, manage daily customer communications including incoming customer requests,employee call-offs, confirmation of arrivals and other dispatch tasks. Also, process weeklypayroll.

Responsibilities

• Provides customer service and support to all applicants at the kiosks and front desk.
• Responsible for 100% accuracy of all applications, I-9 forms, medical questionnairesand W-4 and other forms associated with the application & hiring process.
• Provides accurate and timely weekly payroll input.
• Conducts pre-employment screening and reference checks as needed.
• Screens new candidates, evaluates job skills to ensure the highest fill rates possibleand excellent customer satisfaction. Screens for skilled candidates to assist theSkilled Recruiters.
• Facilitates employee orientation training and client-specific testing.
• Effectively communicates the skills required and expectations of jobs to whichemployees are dispatched.
• Maintains effective business relationships and communications with all PromanStaffing clients.
• Effectively manages and immediately resolves any problems with client orders,including escalation to branch management or other Proman personnel based on theService Escalation Chart.
• Always ensures accuracy and completeness of assignment information in Avionte.
• Manages and continually assesses employee information available in the system tokeep it current and accurate at all times.
• Visits client sites to gain knowledge of specific operations and job assignments toprovide accurate expectations to employees about jobs and to enhance recruitmentand placement.
• Counsels, coaches, and takes disciplinary action with service employees whennecessary.
• Participates effectively in and encourages a “team” working environment.
• Works with peers and managers to effectively provide staffing coverage andminimize overtime hours within the branch office.2
• Assists in the development of changes in procedures, policies and forms thatpositively impact the business and reinforce a commitment to continuousimprovement.
• Completes certification within one year of hire.
• Cross-trains with other functional areas of the business to provide backup asneeded.
• Responsible to maintain a professional and comfortable branch environment forcustomers, employees, and applicants.
• Daily housekeeping/cleaning of all branch areas required.
• Other tasks as assigned.

Required Skills

• Strong PC skills, including Microsoft Word, Excel & Outlook.
• Excellent communication and organization skills.
• Ability to multitask and work effectively in a busy environment.
• Strong team player with a high level of respect & appreciation for diversity.
• Strong knowledge of Avionte ATS.
• Flexibility to adapt to a frequently changing business environment.
• Dependability and reliability.
• Ability to analyze information quickly to make decisions and solve problems.
• Bilingual (Spanish and English) skills may be required.
• This is primarily a sedentary role in an office environment. Will work at both atraditional office desk as well as at the applicant’s window.
• Must be able to work in customer locations as a back up to On-Site Supervisors asneeded and so must be able to walk within the customer facility (sometimes longdistances).
• May involve some lifting of files and boxes. May involve bending or standing to filedocuments.
• Must be able to travel to other branch offices to assist as needed.