Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately. Work strictly within the scope of front reception.

Greet customers in a proper manner.
Receive payment by cash/credit card.
Proper entry of services in the Electronic Medical Records (EMR) according to the institution policies & protocols.
Generating the invoice both cash & insurance.
Issue Receipts, provide refund and balance to customers
Identify prices of all services & tabulate bills in EMR. If any discrepancy found, inform clinic management/ Finance Manager.
Count the money in cash drawers at the beginning of each shifts to ensure the amounts are correct and there are adequate coins.
Tally the cash and credit sales at the end of the day with EMR
Proper data maintenance of statistics on promotion and campaigns in the authorized format.
Provide proper information to customer queries.
Notify management of all customer and billing system issues, that may arise.

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Billing Executive

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