Diploma or Technical Certificate in Mechanical, Electrical, HVAC, or Building Services Engineering.
Minimum 2–3 years of relevant experience in Building Management System (BMS) operations and HVAC systems, preferably in a 5-star hotel or luxury hospitality environment.
Strong technical knowledge of HVAC systems, including:
Air-cooled and water-cooled chillers.
Chilled water pumps and distribution systems.
VRF/VRV air-conditioning systems.
Air Handling Units (AHUs), Fresh Air Handling Units (FAHUs), and Fan Coil Units (FCUs).
Ventilation and exhaust systems.
BMS controls and monitoring systems.
Practical knowledge of Daikin chillers and associated HVAC controls is preferred.
Ability to read and interpret HVAC technical drawings, chilled water schematics, and basic control diagrams.
Basic knowledge of electrical troubleshooting, temperature sensors, control valves, actuators, dampers, and Variable Frequency Drives (VFDs).
Good communication, coordination, and teamwork skills.
Ability to work rotating shifts, including nights, weekends, and public holidays.
B. Key Areas of Responsibility
1. Operational
Monitors and operates the Building Management System (BMS) to ensure the efficient and reliable operation of the hotel's HVAC equipment and associated systems.
Monitors BMS alarms, trend logs, operating schedules, setpoints, and equipment status to identify abnormalities and ensure timely corrective action.
Oversees the operation of HVAC equipment, including chillers, chilled water pumps, AHUs, FAHUs, FCUs, exhaust fans, and ventilation systems.
Monitors Daikin chiller operations, including chilled water supply and return temperatures, differential pressure, flow readings, and overall system performance.
Monitors VRF/VRV air-conditioning systems, including indoor and outdoor units, operating modes, temperature controls, and error codes.
Monitors the operation of thermostats, temperature sensors, control valves, actuators, dampers, and VFDs.
Identifies abnormal HVAC readings, investigates cooling complaints, and coordinates troubleshooting and corrective actions with Engineering technicians.
Monitors HVAC control sequences, operating schedules, interlocks, equipment start/stop commands, and operating permissives.
Ensures that HVAC systems serving guest rooms, villas, restaurants, public areas, and back-of-house facilities are operating effectively to maintain guest comfort.
Adjusts operating schedules and temperature setpoints as authorized to support efficient HVAC operation and energy conservation.
Coordinates preventive maintenance activities with the Engineering team to minimize equipment downtime and operational disruptions.
Maintains accurate daily operating logs, alarm reports, equipment status records, and shift handover reports.
Monitors BMS graphics, alarm history, and trend logs to identify recurring faults and potential equipment performance issues.
Assists in identifying basic communication faults between Direct Digital Controllers (DDC), HVAC equipment, and the BMS.
Ensures that equipment operation and control procedures comply with established hotel Engineering standards and safety requirements.
Reports equipment failures, abnormal operating conditions, and unresolved technical issues promptly to the Engineering Supervisor or Chief Engineer.
2. Guest Service
Ensures that HVAC systems operate efficiently to maintain comfortable temperatures throughout guest rooms, villas, restaurants, and public areas.
Responds promptly to Engineering work requests and guest comfort concerns related to air-conditioning and ventilation.
Coordinates with Engineering technicians and relevant departments to resolve HVAC-related issues efficiently.
Maintains professional and courteous communication with colleagues and other departments.
Supports the hotel's commitment to guest satisfaction by minimizing disruptions caused by HVAC equipment failures.
3. Financial
Supports energy conservation initiatives through effective monitoring and optimization of HVAC operating schedules and temperature setpoints.
Monitors equipment operation to minimize unnecessary energy consumption and avoid excessive running hours.
Assists in identifying opportunities to improve HVAC system efficiency and reduce operating costs.
Supports preventive maintenance activities to minimize equipment breakdowns, repair costs, and unnecessary equipment replacement.
Ensures the efficient use of Engineering resources and equipment in accordance with hotel guidelines.
4. Personnel
Maintains effective communication and cooperation with Engineering colleagues and other hotel departments.
Coordinates with technicians and supervisors during troubleshooting, preventive maintenance, and corrective maintenance activities.
Ensures accurate and complete shift handovers, including outstanding alarms, equipment faults, and pending work requests.
Participates in departmental training and technical development activities to improve knowledge of BMS and HVAC systems.
Complies with hotel grooming, attendance, punctuality, and professional conduct standards.
Follows all hotel, company, and local regulations relating to occupational health and safety, fire prevention, and security.
5. Administration
Maintains accurate BMS operating records, equipment performance logs, alarm histories, and daily shift reports.
Documents abnormal system readings, equipment faults, and corrective actions taken.
Assists in maintaining and updating HVAC operating schedules, setpoint records, and system monitoring documentation.
Coordinates with the Engineering team to ensure preventive maintenance records and technical reports are properly maintained.
Reports recurring equipment faults, system inefficiencies, and operational concerns to the Engineering Supervisor or Chief Engineer.
Supports the preparation of Engineering reports and other documentation as required.
6. Other Duties
Attends and participates in departmental meetings, briefings, and training sessions as required.
Maintains awareness of hotel Engineering standards, guest comfort requirements, and energy conservation practices.
Follows all applicable safety procedures when monitoring or operating HVAC systems and associated equipment.
Reads and understands the hotel's Employee Handbook and complies with all hotel rules, policies, and procedures.
Maintains high standards of personal presentation, grooming, and professional behavior.
Demonstrates flexibility and willingness to assist with other Engineering activities when required.
Adapts to operational changes and new technologies introduced within the Engineering Department.
Represents the hotel and GHM professionally at all times.
Carries out any other reasonable duties and responsibilities as assigned by management.