Primary Skills: Business Analysis-Expert, Process Redesign-Advanced, ServiceNow Configuration-Advanced, Change Management-Advanced, Lucid Charts-Advanced
Contract Type: W2 Contract
Duration: 18 Months
Location: Remote (Remote)
Pay Range: $70.00 - $80.00 Per hour
Job Summary: This strategic role is for an experienced business analyst who will work within our Operational Excellence & Automation team, focused on enhancing organizational efficiency through process improvements and technological advancements. The ideal candidate will act as an internal consultant within our People & Places organization, dedicated to identifying, recommending, and implementing process changes and improvements, particularly leveraging AI and automation, to drive the company's success. You will be pivotal in transitioning HR service delivery to ServiceNow, ensuring that our workforce can perform optimally.
Responsibilities:
Must-Have Skills:
Industry Experience:
About Akraya: Akraya is an award‑winning IT staffing firm consistently recognized for its commitment to excellence and a thriving work environment. Most recently, we were recognized by Inc’s Best Workplaces 2024, Silicon Valley’s Best Places to Work by the San Francisco Business Journal (2024), and Glassdoor’s Best Places to Work (2023 & 2022).
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