Business Analyst

JOB SUMMARY

The Business Analyst is responsible for driving business value realisation across the Digital Transformation portfolio. The role bridges business stakeholders and delivery teams by translating complex business needs into clear testable requirements and actionable delivery artefacts including Business Requirements Documents (BRDs) user stories and acceptance criteria while ensuring end-to-end alignment across product owners developers and QA teams.

DUTIES & RESPONSIBILITIES

A. Requirements Elicitation & Discovery

• Lead workshops interviews and process walkthroughs to capture functional and non-functional requirements.

• Analyse current-state (AS-IS) and define target-state (TO-BE) processes identifying pain points and opportunities for automation and optimisation.

• Build stakeholder alignment on scope assumptions constraints dependencies and priorities.

B. Business Requirements Documentation (BRD)

• Produce high-quality BRDs covering business context objectives scope stakeholder maps process flows data needs integrations and success criteria.

C. Agile Delivery Enablement (Jira)

• Convert BRD requirements into epics features user stories and acceptance criteria in Jira.

• Own and maintain product backlog hygiene: prioritisation inputs dependencies story readiness and Definition of Ready (DoR).

• Support sprint planning backlog refinement and sprint reviews with clarified requirements and decision logs.

D. Cross-Functional Alignment

• Act as the bridge between business stakeholders and technical teams (development QA architecture UX/UI).

• Clarify business rules data definitions edge cases and exception handling to minimise rework and delivery risk.

• Align with the development team on feasibility sequencing estimation inputs and solution options.

E. Quality UAT & Benefits Realisation

• Support QA by validating test scenarios and ensuring coverage against requirements and acceptance criteria.

• Plan and coordinate UAT readiness: test cases user training materials and defect triage.

• Track outcomes and ensure delivered functionality meets expected business benefits and KPIs.

Qualifications :

Education

Bachelors degree in Business Information Systems Computer Science or related field.

Certifications: CBAP/CCBA PMI-PBA or Scrum/Agile BA.

Additional Information :

Experience

57 years experience as a Business Analyst in digital transformation or software delivery.

Experience in enterprise-level digital transformation programmes.

Skills & Abilities

Hands-on experience with Jira (story writing workflows boards dashboards); strong BRD and user story documentation skills; excellent stakeholder management and facilitation skills.

Proficiency with Confluence MS Visio/Lucidchart and Miro/FigJam; experience with UX/UI collaboration and data analysis; Arabic language skills are an advantage.

Remote Work :

No

Employment Type :

Full-time

Department / Functional Area: Sales
Experience: years
Vacancy: 1