The BCMS Coordinator leads and personally delivers Company's ISO 22301:2019 implementation through certification, using Company's existing documented toolkit and approved governance framework.
The role drives day-to-day implementation, monitoring, maintenance and continual improvement of the Business Continuity Management System across HFC and applicable subsidiaries.
Lead the practical implementation of the BCMS programme approved under CEO Decision No. (4) of 2026.
Translate approved governance requirements into implementation plans, workstreams, milestones and measurable deliverables.
Maintain the BCMS implementation roadmap and track timelines, risks, issues, dependencies and decisions.
Coordinate BCM Task Forces, departments and subsidiaries and provide hands-on implementation guidance.
Escalate significant risks, delays, resource constraints and non-conformities to the BCM Group Head and BCM Group.
Develop, complete, maintain and control all BCMS documented information in line with ISO 22301:2019.
Maintain a centralized BCMS repository, document register and master control list.
Apply version control, review and approval workflows, retention requirements, access controls and document classification.
Prepare and maintain policies, procedures, plans, templates, recovery documentation, records, logs and reports.
Ensure documented information is periodically reviewed, approved, current and audit ready.
Plan and personally facilitate BIA workshops, interviews, assessments and validation sessions across departments and subsidiaries.
Identify and validate critical activities, essential services, dependencies, resources and disruption impacts.
Establish and validate Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), Maximum Tolerable Period of Disruption (MTPD) and Minimum Business Continuity Objectives (MBCO).
Consolidate and analyses findings; produce the Group BIA Report; and maintain the critical-function inventory and dependency maps.
Coordinate periodic review and revalidation of BIA outputs.
Develop and maintain the BCMS risk register, continuity treatment plans and mitigation tracking.
Align continuity risk activities with Enterprise Risk Management where applicable.
Develop, coordinate and implement continuity strategies for all identified critical functions.
Prepare and maintain Business Continuity Plans, departmental recovery plans, the Crisis Management Plan, emergency response procedures, communications procedures and incident-management procedures.
Ensure plans are practical, consistent, current, tested and aligned with approved recovery objectives.
Guide business owners in identifying people, facilities, technology, suppliers, data, logistics, alternate arrangements and other recovery resources.
Support activation of the BCMS during incidents and disruptions.
Coordinate stakeholder communications, incident assessment, escalation and continuity response activities.
Maintain crisis-management records, decision logs and incident documentation.
Lead post-incident reviews, lessons-learning sessions and corrective-action planning.
Develop and deliver the annual BCMS exercise and testing programme.
Design and facilitate tabletop, walkthrough, functional and simulation exercises, as well as recovery tests.
Deliver at least one functional exercise during the initial 12-month contract period.
Track observations, lessons learned, corrective actions and closure evidence.
Design and deliver bilingual BCMS awareness and training activities and maintain participation and competency records.
Measure the effectiveness of training and exercise activities.
Lead and coordinate BCMS implementation across applicable HFC subsidiaries.
Integrate subsidiary continuity requirements into the Group BCMS framework.
Apply consistent methodology while accommodating legitimate operational and jurisdictional requirements.
Monitor implementation progress and provide direct guidance to subsidiary representatives and continuity coordinators.
Lead certification-readiness activities and coordinate internal audits and management reviews.
Maintain the ISO 22301 Compliance Traceability Matrix and complete a pre-certification readiness assessment.
Track non-conformities, observations, corrective actions and improvement initiatives through closure.
Prepare for and support Stage 1 and Stage 2 external certification audits.
Coordinate specialist or independent support, when approved by the BCM Group, for activities requiring additional capacity or independence, including lead-implementer verification, independent exercise facilitation and certification-body services.
Ensure clear scope definition, knowledge transfer and controlled use of any approved specialist support.
Prepare monthly progress reports for the BCM Group and quarterly updates for executive management.
Maintain dashboards covering implementation, documentation, BIA and risk assessment, plans, exercises, training, corrective actions and certification readiness.
Track approved BCMS KPIs, contract deliverables and evidence required for governance and audit purposes.
Provide timely escalation and recommended corrective actions where progress is at risk.
Master's degree in business Continuity, Risk Management, Crisis Management, Information Security or a related discipline.
CBCI, MBCI or CBCP certification.
ISO 22301 Lead Auditor, ISO 31000, ISO 27001 Lead Implementer/Auditor, PMP or PRINCE2 certification.
Experience 5-7 years in food security, agriculture, supply chain, logistics, cold chain, manufacturing, energy, government or critical infrastructure.
Experience in multi-subsidiary or multinational environments.
MS Office professional user
ISO 22301:2019 implementation and certification
Business Impact Analysis and continuity risk assessment
Continuity strategy and Business Continuity Plan development
Crisis management, incident management, and emergency preparedness
Implementation of leadership and personal accountability
Planning, prioritization, and discipline follow-through
Clear bilingual communication, facilitation, and presentation
Analytical thinking, sound judgement, and problem solving
Stakeholder engagement, influencing, and negotiation
Attention to detail and strong documentation discipline
Resilience, adaptability, confidentiality, and professional integrity