Business Development Executive (US Healthcare / Billing, RCM)
Company: KTC Group (ProCare RCM Business)
Company Headquarters: USA
Location: India (Onsite)
Office Address: Stellar Serve Business Solutions, Building: Stellar 1423, 10th Floor, Noida, UP –
Compensation: ₹6 LPA – ₹12 LPA (based on experience and performance)
Experience Required: 2+ years
Market: United States (B2B – Healthcare Providers)
Shift Timing: 6:00 PM – 3:00 AM IST (Focusing on U.S. market)
About the Role
KTC Group is hiring a Business Development Executive (US Healthcare / Billing, RCM) for its ProCare RCM business, which provides Revenue Cycle Management (RCM) and Medical Billing services to healthcare providers across the United States.
This is a hands-on U.S. market business development role focused on finding the right healthcare prospects, reaching decision-makers, creating qualified sales opportunities, and helping move those opportunities through the sales cycle. The person will work during the India night shift to align with U.S. business hours and will communicate directly with clinics, physician practices, medical groups, and other healthcare organizations.
Key Responsibilities
U.S. B2B Prospecting & Lead Generation
• Research and identify U.S.-based healthcare prospects including physician practices, clinics, medical groups, and other provider organizations that may require RCM or medical billing support
• Identify the correct decision-makers within each organization, such as practice owners, administrators, office managers, billing leaders, or other stakeholders involved in outsourcing decisions
• Build targeted prospect lists using Apollo.io, LinkedIn Sales Navigator, ZoomInfo, online research, databases, and other lead-generation tools
• Maintain a consistent pipeline of new prospects instead of relying only on inbound leads
Outbound Sales Execution
• Execute daily outbound outreach through cold calling, personalized email campaigns, LinkedIn outreach, and follow-up sequences
• Open conversations with U.S.-based prospects, explain the reason for outreach clearly, and create interest in the company’s RCM and medical billing services
• Handle gatekeepers, objections, rejection, call-backs, and repeated follow-ups professionally without losing momentum
• Generate qualified discovery calls, meetings, or demos for genuine sales opportunities
Lead Qualification & Discovery
• Understand the prospect’s current billing setup, operational pain points, outsourcing needs, growth stage, and reasons for evaluating an RCM or medical billing partner
• Ask structured discovery questions to determine whether the prospect is a realistic fit before advancing the opportunity
• Capture key requirements, current challenges, decision process, timing, and next steps so the sales opportunity is properly documented
• Differentiate between general inquiries and qualified opportunities that have a real business need
Service Presentation & Sales Support
• Develop a working understanding of ProCare RCM services so you can explain the offering confidently in business conversations
• Communicate the company’s value proposition clearly and connect the service offering to the prospect’s operational or revenue-cycle challenges
• Support presentations, discovery calls, proposals, follow-up discussions, and other steps required to move qualified opportunities toward conversion
• Coordinate internally when technical, operational, pricing, or service-specific input is needed during the sales process
CRM, Pipeline & Follow-Up Management
• Maintain accurate CRM records for prospects, calls, emails, responses, meeting notes, opportunities, follow-up dates, and sales stages
• Own follow-up discipline and ensure interested prospects are not lost because of missed callbacks or inconsistent communication
• Track outreach activity, qualified leads, meetings generated, pipeline movement, and conversion progress against assigned targets
• Keep prospect data clean and organized so the sales pipeline can be reviewed and acted on consistently
Client Coordination & Handover
• Coordinate with internal management and operations teams as an opportunity progresses toward closure
• Ensure commitments made during the sales process are accurately communicated to the appropriate internal team
• Support a clean handover of converted clients so onboarding and service delivery can begin with the correct expectations and information
Required Skills & Experience
• Minimum 2+ years of hands-on experience in B2B sales, business development, outbound lead generation, or inside sales
• Strong experience with cold calling, outbound email, LinkedIn prospecting, follow-up, and direct outreach to business decision-makers
• Experience selling to the U.S. or another international market is strongly preferred
• Hands-on familiarity with prospecting tools such as Apollo.io, LinkedIn Sales Navigator, ZoomInfo, CRM systems, or similar platforms
• Strong spoken and written English with the confidence to hold professional conversations with U.S.-based prospects
• Ability to qualify opportunities, understand business needs, handle objections, and maintain persistent follow-up
• Comfortable working with targets, activity expectations, pipeline goals, and performance measurement
• Organized, disciplined, self-driven, and comfortable working onsite during U.S. business hours
Healthcare / RCM Knowledge
Healthcare domain knowledge is useful, but we do not want to limit the candidate pool only to people who have already sold medical billing services. Candidates with strong U.S. B2B outbound sales capability can be trained on the RCM domain.
• Prior exposure to healthcare, medical billing, Revenue Cycle Management, physician practices, or healthcare services is preferred
• Candidates should be willing to learn basic RCM terminology, common provider pain points, and how medical billing services support healthcare organizations
• The ability to learn the service quickly and translate that knowledge into confident sales conversations is important
Ideal Candidate
• Has already worked in B2B outbound sales and understands how to build a pipeline instead of waiting for leads
• Can independently research prospects, identify decision-makers, initiate conversations, and generate qualified meetings
• Is confident speaking with U.S. prospects and can communicate professionally by phone, email, and LinkedIn
• Is persistent with follow-ups, organized with CRM activity, and comfortable being measured on results
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