Business Development Manager - Adobe/ServiceNow

We're looking for a Business Development Manager to join our hybrid team in Dubai. In this role, you will drive growth in Adobe Experience Cloud and ServiceNow solutions across the UAE and Middle East region. You will focus on generating new business, developing strategic partnerships with Adobe and ServiceNow, and expanding EPAM’s presence in enterprise accounts. This is an opportunity to influence large-scale digital transformation initiatives for market-leading organisations and deliver impactful technology solutions.

Responsibilities

• Drive new client acquisition focused on Adobe Experience Cloud and ServiceNow services across the UAE and Middle East
• Hunt for greenfield opportunities while expanding relationships within enterprise organisations through consultative engagement
• Build and maintain strategic partnerships with Adobe, ServiceNow and their regional ecosystems to create joint go-to-market opportunities
• Collaborate with EPAM and vendor solution teams to develop proposals, RFP responses and market strategies
• Manage the entire sales cycle including discovery sessions, solution alignment and commercial negotiations with legal and delivery support
• Support marketing initiatives and alliance-driven campaigns to strengthen EPAM’s positioning within Adobe and ServiceNow ecosystems
• Represent EPAM at industry events and vendor partner summits to promote thought leadership and regional visibility
• Maintain accurate sales pipeline information, forecasts and track progress against growth objectives

Requirements

• Minimum 7 years of experience in technology or business development with a strong track record in enterprise account acquisition
• Solid understanding of Adobe Experience Cloud products and ServiceNow platforms
• Established relationships with Adobe and/or ServiceNow sales and alliance teams across the Middle East
• Bachelor’s degree in business, marketing or a related discipline
• Experience managing full end-to-end sales cycles including solution design coordination and contract negotiation
• Excellent communication and presentation skills with strong relationship-building capabilities in English
• Ability to work independently and manage multiple stakeholders in a fast-paced environment
• Knowledge of digital transformation initiatives, workflow automation and customer experience platforms

Nice to have

• Previous experience within Adobe or ServiceNow partner ecosystems
• Awareness of cloud platforms, enterprise application integration and CRM tools
• Arabic language proficiency

We offer

• End of service gratuity
• Private healthcare and life insurance
• Employee assistance program
• Wellness program
• Annual air travel allowance for expatriates
• Regular performance feedback and salary reviews
• Global travel medical and accident insurance
• Referral bonuses
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses

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