Position: Sr. Business Development Executive
Experience: 2-4 Years (US outbound / BPO voice + technical sales)
Location: Thane- Mumbai
Working mode: 4 Days onsite- 1 Day remote Work
Time Zone: US Time Zone (Night Shift)
Employment Type: Full time
Service Lines: GIS & SAP
About the Role
Cybertech is looking for a confident, " hunter" mentality caller to drive top-of-funnel demand for the US market - primarily over the phone. This is a voice-led role: your day is built around high-volume outbound calling, navigating gatekeepers, sparking interest with senior stakeholders, and qualifying prospects.
Key Responsibilities
Outbound Calling (Primary Channel)
- Execute high-volume outbound cold calls to US-based prospects across Cybertech's service lines and deliver qualified Discovery Calls.
- Navigate gatekeepers, handle objections, and steer conversations toward interest with senior stakeholders.
- Deliver crisp, value-led pitches over the phone, tailored to the relevant offering and persona.
- Quickly learn and confidently represent multiple Cybertech’s offerings - geospatial solutions and SAP solutions.
- Adapt to campaign-appropriate messaging used accurately across both GIS and SAP.
- Book discovery meetings and hand qualified leads to the BD head.
- Log every call, outcome, and follow-up in the CRM. Delivery: 100% call and activity capture for accurate reporting and clean pipeline data.
- Use a multichannel approach to meet the targets for number of discovery calls.
Required Skills & Experience
- 2 - 4 years of outbound/inside sales or BPO voice-process experience calling the US market.
- Quota-carrying experience in technical / IT sales (IT services, software, SaaS, hardware, or technology solutions).
- A genuine cold-calling strength - a confident, high-volume caller who is energized by being on the phone, not reliant on email.
- Experience and comfort calling US-based prospects - cultural fluency and comfort with US business hours.
- Excellent spoken English with a clear, neutral accent; strong listening, rapport-building, and objection-handling.
- Ability to learn and pitch multiple service lines (GIS and SAP) and adapt quickly between campaigns.
- Comfortable engaging senior IT stakeholders (CIO, IT Director, Head of IT) in a credible business conversation.
- Willingness and ability to work the night shift from the Thane (Mumbai) office to cover US hours.
Preferred / Good-to-Have
- Exposure to GIS/geospatial or SAP ecosystems (a plus - training is provided).
- Familiarity with qualification methodologies such as BANT.
- Hands-on with outbound dialers, LinkedIn Sales Navigator, ZoomInfo/Apollo/Lusha, and CRMs (Salesforce/HubSpot).
- Master's degree (any discipline); sales/communication certifications a plus.
Sales Tools You'll Be Hands-On With
- Dialing / calling tools: outbound dialers and call-tracking platforms (primary)
- CRM: Salesforce, HubSpot, or similar
- Prospecting & data: LinkedIn Sales Navigator, ZoomInfo, Apollo.io, Lusha, or similar