Business Development / Account Manager – ICT & Outsourcing Solutions Cartafella Analytics Consultancy and Solutions Information Technology & Services# Business Development / Account Manager – ICT & Outsourcing Solutions Doha, Qatar Manager English Full-Time On-Site3 days ago Required Skills Business Development Business Intelligence Tools Business Plan Development Sales Techniques Client Management Customer Due Diligence (CDD)Customer Experience Management Customer Profiling Customer Relationship Management Customer Retention Analytics Customer Segmentation Tools Customer Service Orientation Job Details* Applicant location: within Qatar* Education: Bachelor's Degree* Visa Status: Qatar Company Visa (With NOC)* Number of Hires: 1* Industry: Information Technology & Services* Function: Business Development Job Description**Position Summary**The Business Development / Account Manager is responsible for driving revenue growth by developing new business, managing strategic customer and vendor relationships, and expanding the company's portfolio of ICT solutions and IT & Non-IT outsourcing services. The role focuses on acquiring new clients, growing existing accounts, and delivering sustainable business through consultative solution selling.**Key Responsibilities*** + Develop and execute business development and account management strategies aligned with company objectives. + Identify, qualify, and secure new business opportunities across corporate and government sectors. + Promote the company's portfolio, including cybersecurity, cloud, AI, managed services, software solutions, IT infrastructure, digital transformation, and IT & Non-IT outsourcing services. + Build and maintain strong relationships with customers, channel partners, and technology vendors to drive business growth. + Manage the complete sales cycle, including lead generation, client meetings, solution presentations, proposals, negotiations, contract closure, delivery coordination, invoicing, and collections. + Prepare sales forecasts, pipeline reports, and market intelligence to support business planning. + Monitor market trends, customer requirements, and competitor activities to identify new opportunities. + Collaborate with technical, operations, recruitment, finance, and vendor teams to ensure successful project delivery and customer satisfaction. + Maintain accurate CRM records and ensure compliance with company and vendor partnership requirements. + Achieve assigned sales, profitability, and customer retention targets.**Qualifications*** + Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. + 3–5 years of experience in business development, account management, or B2 B sales within ICT, cybersecurity, cloud, system integration, managed services, or outsourcing. + Existing network within Qatar's corporate and government sectors is an advantage. + Valid Qatar Driving License preferred & candidate must be available in Qatar.**Core Competencies*** + Business Development & Account Management + B2 B Solution Selling + Client & Partner Relationship Management + Negotiation & Commercial Acumen + Sales Forecasting & Pipeline Management + Communication & Presentation Skills + Strategic Thinking + Customer Focus + Team Collaboration + Results Orientation**Key Performance Indicators (KPIs)*** + Achievement of sales and profitability targets. + New customer acquisition and revenue growth. + Pipeline development and conversion rate. + Customer retention and account expansion. + Proposal-to-contract conversion ratio. + Collection performance. + Accuracy of sales forecasting and CRM updates. + Customer satisfaction and vendor compliance. Employment Benefits Annual Flight Ticket End of Service Benefits Paid Sick Leave For jobseekers Unlock Quick Apply for this job Create your Jobseeker profile in just a few minutes to use Quick Apply, get matched to the best jobs, and keep all your applications in one smart dashboard.
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