Business Intelligence Analyst

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities.

Job Summary

The Business Intelligence Analyst II (BIA-II) is responsible for delivering enterprise business intelligence and analytics solutions that enable our business partners to meet our organizational mission. This position consults with stakeholders and business leaders to manage a product roadmap for a team of analysts, developers, administrators, and architects. The BIA-II develops, configures, maintains, and supports data and analytics solutions in a variety of applications, especially Microsoft and Epic Cogito. The BIA-II supports the advancement of data driven decision making by assisting in the building of organizational capabilities in data management, data quality improvement, data visualization, and self-service analytics. Works with stakeholders to help them understand what metrics and analysis will offer the insights they want as well as offer guidance regarding the direction of analytics strategy Manages individual work load and work effectively on multiple assignments, activities, or projects in a fast pace changing environment. Intake new development requests from organizational leaders, evaluating if needs can be meet with existing tools or new products. Manage a data, BI, and analytics asset catalogue to document and manage current capabilities of end users. Lead stakeholders through design sessions for new metrics, dashboards, data sets, and/or analytical models regarding their line of business. Serve as a liaison between business users and developers to ensure data solution meets business need. Manage a process for identifying and resolving data quality issues in collaboration with end users, application teams, and organizational leadership. Design, configure, and maintain self-service data sets, often in Epic Cogito SlicerDicer or Microsoft PowerBI, to enable analyst and developer teams embedded in business units to meet data needs. Complete system configuration and access management tasks for Epic Radar dashboards, Radar metrics, Cogito SQL, user security, SlicerDicer, and other reporting applications. Complete testing and lead end users through validation to ensure high quality data solutions are delivered to customers. Lead end user adoption activities, end user training sessions, and communities of practice for analysts and developers embedded in business units. Manage upgrade tasks for major upgrades of analytics tools. Mentor Business Intelligence Analyst Is. Identify and lead process improvement initiatives that will enable the team work more efficiently. Work effectively on multiple assignments at once and collaborate with team members on projects. Work independently to fulfill job duties. Assesses, captures, and translates complex business issues and requirements into a structured analytics use case. Maintains tight alignment between analytics and business issues and is able to meaningfully communicate insights. Works with the business intelligence development team to build analytics solutions using the right tool at the right place for the right audience and will create comprehensive documentation of solutions and underlying design and associated decisions. Considers current state solutions and products as well as new development capabilities when assessing business needs. Designs analytical dashboards that provide stakeholders with at-a-glance insight regarding their line of business. Serves as an advocate for the role of data as a key organizational asset, enabling the effective use of existing resources and catalyzing innovative thinking. Performs gap analyses that identify opportunities for product improvement and validation that ensures continued customer success. Builds organizational capabilities in data management, reporting, ad hoc analytics, and advanced analytics in support of organizational strategies and goals.

Qualifications

• Experience with any of the major Business Intelligence reporting tools, such as BusinessObjects, Tableau, PowerBI, QlikView, Cognos, or Microstrategy.
• Experience with Epic Cogito Clarity and Caboodle databases.
• Experience with Epic Cogito Tools Administration.
• Experience in healthcare, analytics, informatics, or related field.
• Relevant academic experience and work experience in statistics, with exposure to data structures and data visualization.
• Experience designing simulation, optimization, and predictive models used in business decisions.
• Clinical or healthcare background and/or experience with Epic software.
• Epic Data Model Certification required within 9 months of hire.
• While this position is remote, we’re only able to hire candidates who reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Core Competencies

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well‑being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

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