About the Role
The Butler provides personalized discreet and high-end service to assigned guests ensuring a seamless and memorable luxury stay. The role focuses on anticipating guest needs managing special requests and delivering exceptional personalized services.
Responsibilities:
Provide personalized butler services to VIP and assigned guests
Handle guest requests preferences and special arrangements
Coordinate with Housekeeping Front Office and F&B for guest needs
Handle guest concerns promptly and effectively ensuring complete guest satisfaction
Arrange dining transportation and in-room experiences
Prepare and serve a variety of alcoholic and non-alcoholic beverages including classic cocktails coffees and specialty drinks
Qualifications:
Diploma in Hospitality or related field preferred
24 years experience as Butler or in luxury hotel guest service
Strong communication and interpersonal skills
High level of professionalism grooming and discretion
Knowledge of VIP service standards in luxury hotels
Flexible to work shifts weekends and holidays
Fluency in English (mandatory)
Additional languages highly preferred: Russian French Spanish Italian Arabic
On-site
Front Office
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