We are seeking an experienced Cafe Manager to oversee the daily operations of our bustling cafe. The ideal candidate will have a strong background in the food and beverage industry, with a focus on delivering exceptional customer service and driving revenue growth.
Roles and Responsibilities:
- Manage day-to-day operations of the cafe, including staff supervision, inventory management, and customer service.
- Develop and implement strategies to increase sales and profitability.
- Ensure compliance with health and safety regulations.
- Train and mentor staff to deliver high-quality service and maintain a positive work environment.
- Handle customer inquiries and resolve any issues in a timely and professional manner.
Qualifications:
- 5-8 years of experience preferred Cafe or Hospitality based in the food and beverage industry.
- Proven track record of successfully managing a team and driving business growth.
- Strong communication and leadership skills.
- Knowledge of food safety and sanitation regulations.
- Ability to work in a fast-paced environment and make sound decisions under pressure.
Required Skills
- Staff Management
- Decision Making
- Sales Strategy
- Communication Skills
- Customer Service
- Conflict Resolution
- Training and Development
- Inventory Control
- Financial Management
- Health and Safety Compliance
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