Call Center Listing Agent

Job Description

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-Time | Office-Based
Experience:0–2 Years
Languages :Must be Fluent in Arabic OR English

Job Overview

We are looking for aCall Center Listing Agent to join our team. The ideal candidate will be responsible for handling incoming enquiry calls, assisting clients with their queries, and guiding them professionally throughout the call.

This role is suitable for bothfreshers and candidates with up to 2 years of experience who are confident, well-spoken, and comfortable communicating with clients over the phone.

Responsibilities

• Answer incoming enquiry calls from clients and potential customers.
• Respond to client enquiries professionally and courteously.
• Understand clients' requirements and provide relevant information.
• Guide clients through the enquiry process over the phone.
• Provide accurate information regarding property listings, availability, and basic details.
• Transfer or coordinate enquiries with the concerned team when required.
• Maintain a professional and friendly attitude while communicating with clients.
• Record and update the enquiry details accurately.
• Attend calls promptly and ensure a positive client experience.
• Follow company procedures and maintain proper records of client enquiries.

Requirements

• Fluent in Arabic or English.
• Ow n Visa Preferred but not mandatory
• Excellent communication and listening skills.
• Comfortable and confident attending to phone calls.
• Customer-service-oriented and professional in communication.
• Basic computer knowledge and ability to use CRM/software systems.
• Freshers are welcome to apply.
• Previous call centers, customer service, or real estate experience is an advantage but not mandatory.

What We Offer

• Full-time, office-based position.
• Employment Visa (if applicable)
• Opportunity for freshers to start their career in a leading company.
• A professional and supportive working environment.
• Opportunity to develop communication and customer service skills.

If you are fluent in Arabic and English, enjoy speaking with people, and are comfortable handling client enquiries over the phone, we would love to hear from you.

Compensation & Benefits

Salary: Competitive salary based on experience and qualifications (To be discussed during the interview process).
Additional Benefits: To be discussed during the interview process.

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