Captain Waiter

• Provide the perfect service experience for restaurant patrons
• Ensure the guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions, and make menu recommendations
• Serve customers in an accommodating manner
• Must know all food, liquor, beer, wine, and retail offered
• Apply positive suggestive sales approach to guide guests
• Pre-bus tables, maintain table cleanliness, bus tables, and remove dirty plates
• Look for ways to avoid waste and limit costs
• Asset in keeping the restaurant clean and safe
• Provide responsible service of alcoholic beverages
• Deliver food and beverages to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform
• Process payments of food and drink orders with the cash register
• Coordinate with kitchen staff to deliver accurate food orders

Desired Candidate Profile

• Must have all certifications and licenses as required by local Health Department .
• Must have clear written and verbal communication skills.
• Must have the physical abilities to carry out the functions of the job description .
• Must be able to responsibly handle cash transactions .
• Must be able to consolidate and coordinate needs for all tables within their station .
• Knowledge of food safety regulations and health standards; relevant certifications are highly regarded.
• Strong interpersonal skills, demonstrating the ability to connect with guests and build rapport quickly.
• Flexibility in working hours, including evenings, weekends, and holidays, aligning with the restaurant's busy schedules.
• Positive attitude and a strong work ethic, demonstrating enthusiasm for providing outstanding guest experiences.

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