Cardiac Surgery Tech Consultant

A Day in the Life

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

The Technical Consultant – Cardiac Surgery will provide high-quality clinical and technical support to cardiac surgery teams across the entire UAE, while managing relationships and day-to-day activities within assigned hospital accounts.

The role combines clinical case support, customer education, account management and operational coordination.

The successful candidate will work closely with cardiac surgeons, perfusionists, operating-room teams, procurement departments and hospital management to support the safe and effective use of the company’s cardiac surgery technologies.

The role will also identify account-development opportunities, support product adoption and help achieve business objectives within the assigned territory.

Primary Responsibilities

• Provide clinical and technical support for the Cardiac Surgery portfolio across the entire UAE
• Travel between Emirates and hospitals to support scheduled and emergency cardiac surgery procedures
• Support the appropriate use of cardiac surgery products, including heart valves, cannulae and related surgical technologies
• Assist clinical teams with product preparation, configuration and troubleshooting in accordance with approved instructions for use and company procedures
• Coordinate with surgeons, perfusionists, nurses and operating-room teams to understand procedural requirements
• Respond promptly to urgent clinical and technical requests from assigned hospitals
• Escalate product complaints, quality concerns and adverse events through the appropriate company processes
• Serve as the primary day-to-day contact for assigned cardiac surgery accounts
• Develop and execute account plans in collaboration with the Sales Supervisor or Sales Manager
• Build trusted relationships with cardiac surgeons, perfusionists, operating-room teams, procurement stakeholders and hospital management
• Understand each account’s procedure volumes, clinical priorities, product utilization, inventory requirements and competitive situation
• Deliver product training and technical education to surgeons, perfusionists, nurses and other hospital stakeholders
• Support workshops, wet labs, clinical education programs and new-product introductions
• Support the achievement of sales, account-growth, therapy-adoption and customer-service objectives
• Maintain accurate account, activity, case and opportunity information in the CRM system
• Prepare regular reports on case activity, product usage, account developments and customer needs
• Support tender submissions, product listings, purchase-order follow‑up and contract implementation

Required Qualifications

• Bachelor’s degree in Nursing, Perfusion Technology, Biomedical Engineering, Life Sciences or another relevant clinical or technical discipline.
• Minimum two years of relevant experience in cardiac surgery, cardiovascular medical devices, perfusion, operating-room support or a related clinical environment.
• Good understanding of cardiac surgery procedures and operating-room workflows.
• Experience supporting cardiac surgeons, perfusionists, nurses or other clinical stakeholders.
• Ability to understand and communicate detailed clinical and technical product information.
• Strong customer-service, relationship-management and problem-solving skills.
• Ability to manage multiple hospital accounts and competing priorities.
• Strong organizational, documentation and follow‑up capabilities.
• Ability to remain calm and effective during complex or urgent clinical situations.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are.

Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning

These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career‑building resources you need. Life‑transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight‑driven care. Fresh viewpoints. Cutting‑edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

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