Job Overview
We are looking for an experienced Cards Portfolio Growth & Optimization Manager to join an exciting project with a leading financial institution in Doha, Qatar.
The ideal candidate will have strong hands-on experience in credit and debit card portfolio management, driving portfolio growth, customer engagement, card usage and profitability.
Key Responsibilities:
- Manage and drive credit and debit card portfolio growth and optimization.
- Develop strategies to increase card activation, usage, spending and customer retention.
- Identify growth opportunities through portfolio analysis, customer segmentation and lifecycle management.
- Design and execute targeted marketing campaigns, loyalty programmes and spend stimulation initiatives.
- Improve cross-border, e-commerce and digital wallet spending.
- Monitor portfolio KPIs, campaign performance and ROI.
- Work closely with product, marketing, risk and operations teams.
- Present portfolio performance, insights and recommendations to senior management.
Requirements:
- Minimum 8 years of experience in credit and/or debit card portfolio management within banking, card schemes or financial services advisory.
- Proven hands-on experience in cards portfolio growth, customer acquisition, activation and retention.
- Strong knowledge of card products, customer lifecycle management and campaign execution.
- Experience in portfolio analytics, customer segmentation and performance reporting.
- Good knowledge of Excel, SQL, Power BI, Tableau or similar analytics tools.
- Familiarity with loyalty programmes, digital payments and card schemes.
- GCC banking experience is highly preferred.
- Strong communication and stakeholder management skills.
- Must be willing to work on-site in Doha, Qatar.
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