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Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.
With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.
To ensure the completeness and accuracy of all cash handling and recording and that all monies are deposited daily to the General cashier. To use upselling, engaging and excellent customer service skills to close the sales of auxiliary products offered in Marine and Water park division. Is cognizant of and promotes the education and conservation efforts of the Lost World Aquarium.
About The Role
- Ensure the departmental operations manual including policies, procedures and task lists as well as Government Regulations is followed.
- Ensure that the cashiering duty is performed effectively.
- Ensure to be well groomed and maintain the standards lay down by the hotel.
- Actively informs guests about and facilitates bookings of Marine Animal Adventures, as revenue extensions to the Lost World Aquarium experience, as well as Aquaventure, where applicable.
- Be poised and in constant state of readiness when interacting with guests at the Lost World Aquarium points of Sale
- Ability to stand attentively for long periods and work indoors and outdoors based on operational needs.
- Ensure to report for duty well in time. If unable to report to work, inform the Mgr, Lost World to ensure that the shift is covered.
- Ensure that the cashier prepare proper reports and deposit the collection accurately. All the voids and discounts are with proper approval and backups.
- Ensure that the entire credit sale documents, voids, discounts, Meal vouchers, valet tickets are remitted to the finance on a daily basis and accurately.
- Collect sufficient change money and other required stationary before starting the shift.
- Ensure that the float given for cashiering duties is intact at the end of the shift.
- All overages and shortages should be properly documented and reported to the Mgr, Lost World.
- Ensure all records are appropriately filed for ease of future reference, tidiness and for audit purposes, and utilize storage as much as possible taking into consideration all relevant Government Regulations
- Bring to the immediate attention of the Mgr, Lost World any matters which appear to represent a material non-compliance with contractual agreements, possible fraud or irregularity, violation of laws or regulations, or significant deficiencies in internal control.
- Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort
- Ensures a complete understanding and adheres to the policies within the Employee handbook and all division/ department policies.
- Attends meetings and trainings as requested.
- Keep current with the Company’s facilities, events and related services.
- Undertake any other assignments as reasonably issued by the Management.
About You
- Strong interpersonal skills.
- Organizational skills.
- Strong administrative abilities.
- Ability to have a strong customer focus.
- Leadership abilities.
- Strong communication skills.
We offer a competitive, tax-free salary paid in UAE Dirhams (AED).
Alongside a wealth of benefits:
- Generous food and beverage privileges
- Exclusive discounted rates at all Kerzner properties worldwide
- Comprehensive health insurance (with dental coverage)
- Annual flights home
- Life insurance
- An incentive programme
- A variety of colleague wellness and social initiatives
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
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