Catering Manager

Our client is seeking an experienced and results-driven Catering Manager to oversee and manage catering operations across a diverse portfolio of corporate hospitality institutional and event-based catering services within the UAE.

The successful candidate will be responsible for ensuring operational excellence service quality client satisfaction team leadership and financial performance while maintaining the highest standards of food safety compliance and customer experience.

Key Responsibilities:

Oversee the day-to-day operations of catering services ensuring seamless delivery across multiple locations events or client sites.

Manage catering teams including supervisors kitchen personnel service staff and logistics teams to ensure efficient operations and service excellence.

Develop and maintain strong relationships with corporate clients event organizers and key stakeholders to ensure high levels of customer satisfaction and retention.

Plan coordinate and execute catering projects functions and events while ensuring adherence to client requirements budgets and timelines.

Monitor operational performance service quality and productivity to identify areas for continuous improvement.

Ensure compliance with food safety regulations health and safety standards municipality requirements and company policies.

Collaborate with culinary and production teams to optimize menus food quality inventory management and operational efficiency.

Manage staffing plans workforce scheduling recruitment onboarding training and performance management initiatives.

Control operational budgets monitor costs and implement measures to maximize profitability and operational effectiveness.

Oversee procurement supplier coordination inventory control and logistics management to ensure uninterrupted service delivery.

Handle client feedback complaints and service recovery situations professionally and proactively.

Prepare operational reports performance metrics and business reviews for senior management.

Requirements

Minimum 8 years of experience in catering operations within the UAE with a strong background in corporate catering hospitality catering institutional catering event catering or central kitchen operations.

Proven experience managing large-scale catering operations and diverse service teams.

Strong understanding of the UAE catering market client expectations operational challenges and regulatory requirements.

Demonstrated ability to manage multiple projects client accounts and operational priorities simultaneously.

Strong leadership people management and stakeholder engagement skills.

Excellent organizational planning and problem-solving abilities.

Sound financial acumen with experience managing budgets costs and operational performance.

Strong knowledge of food safety standards HACCP requirements and UAE health regulations.

Excellent communication and client relationship management skills.

Candidates must be currently based in the UAE and ready to attend interviews at short notice. Immediate availability or short notice periods will be heavily prioritized.

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