Job Description
The Charge Nurse is responsible for the overall daily operations and smooth and efficient patient flow within the clinical area. The Charge Nurse coordinates daily administrative duties, including schedules, assignments and patient care. The Charge Nurse carries out their duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of the patient, and fully supports the mission, vision, and values of SSMC. The Charge Nurse shall have knowledge of health care systems, demonstrate the ability to interact, relate to, and work with, and support the activities of a diverse multidisciplinary workforce. They also act as the clinical resource person in their work unit and ensure that the staff delivers care professionally. The Charge Nurse delegates assignments and provides supervision for the support staff in accordance with their level of training and the patient’s acuity.
Responsibilities
- Demonstrates competence in the assessment, planning, implementation and evaluation of patient care needs.
- Collaborates with the interdisciplinary team to provide patient and family-centered care.
- Liaises with the Nurse Manager/Nurse Supervisor to ensure the patient care load is addressed with the appropriate staffing and skill mix in a safe environment for the patient and nurse.
- Ensures the nursing staff works within their capacity, experience, training and scope of practice.
- Monitors staff performance, providing regular constructive feedback, coaching, guidance and support to team members on the shift.
- Monitors and coordinates effective and efficient utilization of human resources, consumables and equipment.
- Responsible for monitoring direct and indirect patient care to achieve an optimum patient outcome.
- Coordinates referrals and utilizes available resources for the provision of comprehensive care.
- Administers medications according to organization policies and procedures.
- Collaborates with Pharmacy services to ensure the provision of medication needs of the unit.
- Assists with all levels of emergencies according to the organization’s policies and procedures.
- Provides guidance and advice to the patient care team on clinical and administrative matters.
- Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
- Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
- Provides a comprehensive clinical handover/report as required to ensure patient safety.
- Attends patient care rounds, communicates and updates the attending healthcare provider on changes in the patient’s condition.
- Communicates with the patient care team about ongoing changes in the patient’s plan of care and unit activity.
- Monitors and evaluates unit operations to identify problems and takes a lead role in improving systems and safe patient care.
- Participates in interdisciplinary teams and performance improvement projects.
- Ensures provision of a clean and safe working environment that minimizes risks to patients, visitors and staff.
- Identifies faulty and defective equipment and furniture and takes corrective action.
- Delegates to the nursing team in response to an emergency.
- Identifies learning needs of the junior staff on the unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
- Mentors and trains new staff while providing support and guidance to all staff members.
- Performs other related duties as assigned by the unit manager.
Accountabilities
- Responds to all levels of emergencies according to the organization’s policies and procedures.
- Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required.
- Promotes and audits compliance with the organization’s Infection Control policies.
- Monitors and audits compliance with organization documentation standards.
- Reports adverse drug reactions (ADRs) and medication errors in accordance with organization policy.
- Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate, completing appropriate documentation according to organization policy.
- Ensures that on a shift basis at the unit level, the monitoring, replacement, storage and administration of narcotic and controlled drugs comply with Ministry of Health and DOH Narcotic Policies and Procedures.
- Demonstrates evidence of mandatory and unit-specific competencies completion, accredited and non-accredited Continuing Nursing Education (CNE) units, DOH and organization requirements and ongoing professional development in leadership and management.
- Maintains own professional portfolio as per DOH policy.
Qualifications
Experience
- NLT 6 years clinical experience post qualification in an appropriate & relevant health care setting.
- NLT 2 years’ experience as a team leader in a particular unit.
Educational Qualification – Required
- Bachelor’s degree in Nursing or Degree in Nursing (minimum two‑year course duration) AND registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand or Australia.
- Valid/current national license.
- BLS certification.
Educational Qualification – Desired
- ACLS, PALS relevant to area of specialty.
About Us
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality‑specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and the wider region.
About the Team
SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030. Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and administrative professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient‑centric medical services in the region. As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26‑bed neonatal intensive care unit, and the UAE’s largest pathology lab.
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